BIKRAMJIT DHANOA
Bathurst,NSW
Summary
Challenging and growth-oriented career in a progressive organization, where I can utilize my skills to improve and contribute to organizational success. Achievement RSA certificate HR driving license- Heavy vehicle Competent Duty Manager effective at handling operations in fast-paced, high-volume environments. Veteran of and skilled in managing people, projects and administrative operations. Offering 8 years of experience and dedication to business success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver
Roadmaster Trucking
11.2022 - 01.2024
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
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- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Cleaned vehicle regularly to maintain professional appearance.
- Drove safely in various weather and road conditions to avoid accidents.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Duty Manager
Coles Supermarket
06.2022 - 11.2022
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism
- Trained employees in essential job functions
- Initiated plans to improve customer relations, quality standards and service efficiency
- Handled employee-related issues to improve performance, professional conduct and attendance reliability
- Set goals for department and supported employees in meeting expectations
- Developed schedules for up to 10 employees per shift.
Production Worker
Steeline Roofing Spot
01.2021 - 07.2022
- Organized work to meet demanding production goals
- Resolved issues quickly to maintain productivity goals
- Inspected final products to assess compliance with quality standards and established tolerances
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Examined incoming materials and compared to documentation for accuracy and quality
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
Driver
JR RICHRADS
01.2019 - 02.2020
- Delivered goods and products to customer on time and in excellent condition
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Delivery driver
Mid State Freight
01.2018 - 01.2019
- Heavy Lifting of package - Pickup and delivering more than 200 package/day - Ensuring proper use of PPEs - Basic delivery
- Completed on-time deliveries by choosing best and most efficient routes
- Operated vehicle safely in highly congested areas with no traffic violations
- Delivered packages to customer doorsteps and business offices.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
Manager on Duty
Liquor Store
01.2014 - 01.2017
- Handling cash - Making Profit and loss Report - Making Rosters for the staff - Dealing with customer feedbacks - Keeping the stock up to date - Loading and unloading of deliveries - Liaise with higher authority, - Preparing and making Pizza - Customer service - Delivering orders to different suburbs
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism
- Trained employees in essential job functions
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
Skills
- Scheduling and Coordinating
- Greet Guests
- Business Administration
- Verbal and Written Communication
- Employee Coaching and Motivation
- Quality Standards
- Cash Management
- Time Management
- Staff Scheduling
- Problem Resolution
- Sales Activities
- Customer Service
- Vehicle Inspection
- Effective communication
- Emergency response
- Traffic laws knowledge
- Patience and understanding
Certification
HR Licence
Affiliations
- listening to music.
- Explore new places
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional
References
References available upon request.
Timeline
Driver
Roadmaster Trucking
11.2022 - 01.2024
Duty Manager
Coles Supermarket
06.2022 - 11.2022
Production Worker
Steeline Roofing Spot
01.2021 - 07.2022
Driver
JR RICHRADS
01.2019 - 02.2020
Delivery driver
Mid State Freight
01.2018 - 01.2019
Manager on Duty
Liquor Store
01.2014 - 01.2017
HR Licence
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