Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia .

Adelaide,SA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Waitress

Hanson Pizza
01.2023 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

Cashier

Petro-Canada
06.2022 - 09.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Receptionist

Sophia
06.2020 - 02.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.

Store Front Cashier

Pizza Pizza
06.2021 - 12.2021
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Assisted with purchasing decisions and located merchandise for customers.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.

Education

No Degree - Computer Programming

Lambton College
Toronto, Canada
05.2021

High School Diploma -

RKSD Public School
Kaithal , Haryana
03.2020

Skills

  • Sales Expertise
  • Accuracy and Efficiency
  • Cash Handling
  • Communication skills
  • Punctual
  • Respective
  • Technology skills
  • Hospitality service expertise
  • Technology(computer,efptos) skills

Timeline

Waitress

Hanson Pizza
01.2023 - Current

Cashier

Petro-Canada
06.2022 - 09.2022

Store Front Cashier

Pizza Pizza
06.2021 - 12.2021

Receptionist

Sophia
06.2020 - 02.2022

No Degree - Computer Programming

Lambton College

High School Diploma -

RKSD Public School

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Sonia .