Summary
Overview
Work History
Education
Skills
Timeline
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Sonia Armstrong

Toowoomba,QLD

Summary

Hello!

I'm Sonia, an experienced Retail Sales Assistant. I love helping people discover and enhance their style and express themselves through fashion. In my previous role I established strong relationships with customers who came to trust my style advice and rely on me for help with their choices, a role I took seriously and considerately.

Thank you for taking the time to read my resume.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Wirra Designs and Homewares
Rangeville, Toowoomba, Queensland
06.2013 - 09.2021
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Provided excellent customer service to clients in person and over the phone.
  • Processed orders accurately and efficiently using a POS system.
  • Maintained cleanliness of the sales floor area at all times.
  • Assisted customers with returns, exchanges and refunds.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Managed cash register transactions accurately and efficiently.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and completed cash and credit card payments.
  • Fostered relationships with customers to expand customer base and retain business.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Recommended, selected and located merchandise based on customer desires.
  • Bagged or packaged purchases and wrapped gifts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

0417 220 788

Sharon Brown
Previous owner of Wirra Designs

Skills

  • Opening and closing procedures
  • Product management and pricing
  • Store Organization
  • Payment Processing
  • Product Knowledge
  • Relationship Building
  • Organization
  • Self Motivation
  • Team Cooperation
  • Dressing Room Assistance
  • Reliable and Responsible
  • Effective Communication
  • Interpersonal Skills
  • Creative Thinking
  • Problem-solving aptitude
  • Adaptability
  • Excellent Communication

Timeline

Sales Assistant

Wirra Designs and Homewares
06.2013 - 09.2021

0417 220 788

Sharon Brown

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