SONIA BHARDWAJ
Ellenbrook,Australia
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
9
9
years of professional experience
Work History
Personal Carer
Irene Hollister
Aveley Wa
08.2021 - Current
- Assisted with meal planning, preparation, and feeding for balanced nutrition aligned with dietary restrictions or preferences.
- Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with daily living activities, running errands, and household chores.
- Maintained a clean, safe, and organized living environment for client, promoting overall well-being and satisfaction.
Barista Shift Lead
Macdonals
Ellenbrook, Perth ,W.A
09.2023 - Current
- Preparing gold standard McCafe food and beverages.
- Customer service.
- Maintaining a clean work environment.
- Preparing hot,fresh delicious food .
- Working within a team to deliver the best quality, fastest experience for customers.
- Used POS system to accurately enter orders and process payments.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Helped management keep adequate supply on hand by notifying of shortages.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
Baking Assistant
Donut King
Ellenbrook W.A
03.2018 - 11.2021
- Enhanced product quality by strictly following recipe instructions and maintaining proper ingredient measurements.
- Improved bakery efficiency by assisting in the preparation of dough, fillings, and other baking components.
- Ensured customer satisfaction with prompt and courteous service when assisting with bakery counter sales.
- Reduced food waste by closely monitoring ingredient usage and suggesting adjustments as needed.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared salads, soups and sandwiches for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Analyzed customer preferences to design and create tailored products.
Sales and Marketing Officer
Stanley International College
Perth, WA
12.2014 - 09.2018
- Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Created and implemented successful sales campaigns to drive leads and increase sales.
Education
Certificate 3 Aged Care
Stanley International College
Perth, WA11.2014
Master of Arts - Political Science
PUNJAB Unviersity
Chandigarh05.2010
Skills
- Feeding Assistance
- Emotional Support
- Housekeeping tasks
- PPE Usage
- Records Maintenance
- Elderly Care
- Daily living assistance
- Infection Control
reference
Iren Holister (Aged care client)
M.No. 0437745557
Macdonald Melvern Springs
Ellenbrook.
Contact No.( 08)62961900
Timeline
Barista Shift Lead
Macdonals
09.2023 - Current
Personal Carer
Irene Hollister
08.2021 - Current
Baking Assistant
Donut King
03.2018 - 11.2021
Sales and Marketing Officer
Stanley International College
12.2014 - 09.2018
Certificate 3 Aged Care
Stanley International College
Master of Arts - Political Science
PUNJAB Unviersity