Sonia Christidis
Maylands,WA
Summary
Dynamic professional with a proven track record at Grant Thornton, excelling in customer service and event coordination. Adept at enhancing client satisfaction through effective communication and attention to detail. Skilled in sales and promotions, I thrive in fast-paced environments, consistently delivering exceptional results while ensuring compliance with safety regulations.
Overview
18
18
years of professional experience
Work History
Office Services Assistant
Grant Thornton
Perth, WA
10.2023 - Current
- Coordinated special events, ensuring efficient setup and takedown processes.
- Managed ordering of catering and office supplies to meet operational requirements.
- Welcomed clients and visitors, maintaining cleanliness and organisation of meeting spaces.
- Ensured adherence to safety regulations to maintain a secure working environment.
Self Employed - Hobby Business
Trinity Chocolates
01.2011 - Current
- Oversee overall management of small chocolate business, driving operational success.
- Established and nurtured client relationships with local and international customers.
- Coordinated sales and manufacturing efforts to optimise processes and increase revenue.
- Delivered exceptional service to all customers, enhancing satisfaction and loyalty.
- Pursued networking opportunities for sales growth and brand promotion.
COVID Screener
SETS Enterprises
Perth, WA
10.2021 - 10.2023
- Greeted staff, patients, and visitors to create welcoming environment.
- Conducted temperature checks using thermal monitor for health safety compliance.
- Completed COVID-19 screening questions for all individuals entering building.
- Performed additional duties as assigned by Supervisor.
Customer Service Assistant
Woolworths Supermarkets
05.2021 - 10.2021
- Executed grocery check-out duties in a customer-oriented environment.
- Addressed customer inquiries and requests promptly.
- Maintained retail standards, ensuring proper stock levels and planogram compliance.
- Completed administrative tasks, including data entry and document filing.
Fleet Presentation
Qantas Airways
Perth, WA
03.2011 - 03.2021
- Executed thorough cleaning and maintenance procedures for aircraft post-flight, ensuring high standards.
- Onboarded and offboarded aircraft efficiently, maintaining cleanliness in all designated areas for customer comfort.
- Performed comprehensive cleaning of aircraft interiors, including seats, sidewalls, ceilings, carpets, galleys, and lavatories.
- Collaborated effectively in fast-paced team settings across various airport locations.
Customer Service Agent
Wilsons Parking
Perth
01.2007 - 01.2011
- Delivered outstanding customer service while upholding high-quality standards for car park presentation.
- Maintained guest accounts and processed payments efficiently.
- Managed valet services and parking for clients vehicles to ensure smooth operations.
- Collaborated effectively with colleagues and management to enhance team performance.
Skills
- Sales and promotions
- Customer service
- Presentation skills
- Food and beverage operations
- Small business marketing
- Service delivery
- Complaint resolution
- Administration
- Occupational health and safety (OH&S)
- Team collaboration
- Time management
- Attention to detail
- Reliability and punctuality
- Independent work
References
Professional references available upon request.
Timeline
Office Services Assistant
Grant Thornton
10.2023 - Current
COVID Screener
SETS Enterprises
10.2021 - 10.2023
Customer Service Assistant
Woolworths Supermarkets
05.2021 - 10.2021
Fleet Presentation
Qantas Airways
03.2011 - 03.2021
Self Employed - Hobby Business
Trinity Chocolates
01.2011 - Current
Customer Service Agent
Wilsons Parking
01.2007 - 01.2011
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