Sonia Dhull
5 Elland Circuit Truganina ,VIC
Summary
I am a young, enthusiastic and hard working person who enjoys interacting with people, loves being part of a team and delivers the best. Professional Strengths: Possess effective written and verbal communication skills Ability to perform tasks independently as well as part of a team Good motivator with excellent presentation skills Ability to handle multiple tasks and solve customer queries efficiently Possess excellent customer service skills Goal oriented and ability to set goals as well as meet objectives Possess excellent monitoring and supervisory skills Academic Qualifications - Passed with good marks in B. com -Master in Queensland University of technology currently pursuing
Overview
2
2
years of professional experience
Work History
Team Member
Woolworths Group
03.2024 - Current
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Dusted picture frames and wall hangings with cloth.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Washed and put away kitchen dishes, utensils and glassware.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Verified cleanliness and organization of storage areas and carts.
- Operated electronic backpack vacuums and floor sweepers.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Kitchen Hand, Dishwasher
Smoky Chooks
08.2023 - 08.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Restaurant Waitress, Front Desk
Kesari Restaurant
07.2023 - 07.2023
- Cash Handling
- Face to face Customer Service
- Exposure to commonly arising troubles at cash counters and ability to find innovative remedies for a situation
- Keeping detailed Eye on all the aspects of store while doing shift
- Dealing with Security Aspects of the company
- Dealing with conflict situations
- Providing quality customer service
- Maintaining company standards and procedures
- Helping managers with back office wo
- Serving customers especially in rush
- Makes effort to customer
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Cultivated warm relationships with regular customers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
PTE Trainer
Hiit
01.2022 - 05.2023
- Adopted new technologies and online platforms to facilitate student learning.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Educated students in basics of English grammar and conversational speaking.
- Coached students on English pronunciation and intonation for eloquent conversation.
Education
Master Of Business Administration - Business Administration Pursuing
Polytechnic Institute of Australia
Melbourne, VICB.com - Ecommerce
J.R.N Rajasthan Vidyapeeth University
Rajasthan,India07.2022
10th, +2 - Ecommerce
Jat Sr School Kaithal
Haryana, India04.2019
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Attention to Detail
- Following Instructions
- Flexible Schedule
- Workplace Safety
- Fluent in Language
- Continuous Development
- Sales and Marketing
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Team Member
Woolworths Group
03.2024 - Current
Kitchen Hand, Dishwasher
Smoky Chooks
08.2023 - 08.2023
Restaurant Waitress, Front Desk
Kesari Restaurant
07.2023 - 07.2023
PTE Trainer
Hiit
01.2022 - 05.2023
Master Of Business Administration - Business Administration Pursuing
Polytechnic Institute of Australia
B.com - Ecommerce
J.R.N Rajasthan Vidyapeeth University
10th, +2 - Ecommerce
Jat Sr School Kaithal