Summary
Overview
Work History
Education
Skills
Educationandtickets
Demonstratedcompetencies
Personal Information
Timeline
Generic

Sonia Garg

Tarneit,Australia

Summary

With 5 years of teaching experience in India, I am currently completing a Certificate IV in Education Support. I am seeking 100 hours of placements at your esteemed college as I am eager to transition into a career focused on working with children. While my experience in Australia has included various roles such as CRO (Control Room Operator), Receptionist, Customer Services, and Food Service Assistant, my true passion lies in making a meaningful impact on the lives of young learners.

Overview

12
12
years of professional experience

Work History

Food Service Assistant

Baptcare
06.2024 - Current
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Enhanced customer satisfaction by providing friendly and efficient service during meal times.
  • Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.

Control Room Operator

Pacific Werribee Shopping Centre
09.2022 - 07.2023
  • Monitoring screens and CCTV to ensure assets are protected, to deter offenders, to detect any signs of a security breach
  • Responding to critical incidents and simultaneously prepare written reports
  • Maintaining security log
  • Greeting and directing the members of the Public, Retailers, and Contractors
  • Escalating security issues to the Management in a timely and effective manner
  • Leading and coordinating the security team when dealing with incidents and emergencies
  • Maintaining and distributing Security Operational Equipment
  • Maintaining observation and monitoring using surveillance systems
  • Providing excellent customer service experience.

Security Officer

Secure Corp
03.2022 - 08.2022
  • Patrolled Internal Building Spaces
  • Permitted entry for approved persons.

Security Officer

Crown
11.2021 - 03.2022
  • Checked the identification of under 18
  • Made sure unauthorized patrons did not enter the casino
  • Internal patrolling of the crown.

Food Receptionist

Epworth Hospital
01.2019 - 10.2021
  • Set up diet chart and meal plan records of new patients
  • Made sure that patients have timely and right delivery of meal
  • Assisting patients for food order place
  • Checked the COVID vaccination Certificate
  • Replied to calls and Mail.

Assistant Professor

NIT
03.2012 - 03.2018
  • Built strong rapport with students through class discussions and academic advisement.
  • Evaluated student performance through comprehensive assessments, identifying areas of improvement and providing targeted feedback for growth.
  • Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
  • Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.

Education

Certificate IV - School Education Support

Acps
Werribee, VIC
2025

MBA - Business Administration

Holmes Institute
Southbank, VIC
05.2021

Master of Technology -

India
2012

Bachelor of Technology -

India
2010

Skills

  • Mentoring students
  • Lecturing
  • Classroom Management
  • Faculty Collaboration
  • Teaching Excellence
  • Student Evaluation
  • Conference presentations
  • Collaborative learning
  • Student Counseling
  • Academic advising
  • Student Records Management
  • Classroom Administration
  • Technology Implementation
  • Workshops and Seminars

Educationandtickets

  • Certificate IV in School based Education Support 2024(Pursuing)
  • Master of Business Administration and Professional Accounting(MBA), 2021, Holmes College
  • Master of Technology(M.Tech),2012, India
  • Bachelor of Technology(B.Tech),2010,India
  • Certificate II in Security Operation, 2021, Knights College
  • Control room operator & Crowd Controller License
  • First Aid/CPR certificate.
  • Certificate of RSA (Responsible for Services of Alcohol)
  • Certificate of FSA (Food Service Assistant)
  • Working with children check (WWCC)

Demonstratedcompetencies

  • Good written/verbal communication skills, customer service and administration skills
  • Proven ability to contribute positively to a team environment and work autonomously/without supervision
  • Experience in performing administrative tasks
  • Sound computer skills, Microsoft Office applications and software adaptability
  • Strong organisational skills and ability to manage competing tasks to meet deadlines
  • Able to work well under pressure with difficult community members in challenging circumstances
  • Attentive to detail and can find solutions quickly and effectively to problems
  • Punctual, flexible and willing to learn and support team members.

Personal Information

 Visa Status:Permanent Resident

Availablity:Mon-Thrusday

Timeline

Food Service Assistant

Baptcare
06.2024 - Current

Control Room Operator

Pacific Werribee Shopping Centre
09.2022 - 07.2023

Security Officer

Secure Corp
03.2022 - 08.2022

Security Officer

Crown
11.2021 - 03.2022

Food Receptionist

Epworth Hospital
01.2019 - 10.2021

Assistant Professor

NIT
03.2012 - 03.2018

Certificate IV - School Education Support

Acps

MBA - Business Administration

Holmes Institute

Master of Technology -

India

Bachelor of Technology -

India
Sonia Garg