Sonia L Gnanakuru
Perth,WA
Summary
Hardworking and passionate job seeker with a solid foundation in organisational and soft skills. Proficient in collaborating with diverse personalities to contribute effectively towards achieving company goals. Eager to apply academic knowledge and hands-on experience to an entry-level marketing role.
Overview
2
2
years of professional experience
Work History
Sales Associate
David Jones
Cannington
02.2022 - 09.2023
- Converted customer inquiries into sales by effectively understanding and addressing their needs, resulting in a high conversion rate
- Delivered exceptional customer service to 40+ customers daily, ensuring a positive shopping experience and maintaining brand standards
- Provided personalized styling advice and assistance, enhancing customer satisfaction and encouraging repeat business
- Managed POS transactions, including credit, cash, exchanges, returns, and refunds, ensuring smooth and accurate processing
- Actively promoted the store’s latest sales and marketing campaigns, successfully enrolling numerous customers in the loyalty program.
Sushi Artisan
Sushi Sushi
Riverton
06.2021 - 02.2022
- Opened and closed the store, ensuring all procedures were followed to maintain security and operational standards
- Maintained a clean and organised workspace
- Collaborated with team members to ensure seamless daily operations and continuous improvement in service delivery.
Education
Bachelor of Commerce, Marketing -
University of Western Australia
12.2024
University College London (Psychology department)
Willetton Senior High School
Vietnam BIS & Penang Uplands
Skills
- Customer Service and Engagement
- Social media proficient
- Communication Skills
- Reliable and Punctual
- Teamwork
- Multitasking
- Diverse perspective
Timeline
Sales Associate
David Jones
02.2022 - 09.2023
Sushi Artisan
Sushi Sushi
06.2021 - 02.2022
Bachelor of Commerce, Marketing -
University of Western Australia
University College London (Psychology department)
Willetton Senior High School
Vietnam BIS & Penang Uplands
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