Dedicated Accounts Clerk with a proven track record at Apack Pty Ltd, where meticulous attention to detail and robust problem-solving skills led to a zero accident rate and efficient debt control. Skilled in Excel and Word, with a knack for fostering strong customer relationships and ensuring compliance with all regulatory standards. Demonstrates exceptional teamwork and independent work capabilities.
Processing payments and documents such as invoices and receipting for customers.
Debt control for customers.
Communication with customers to avoid debt collection.
Reconciling statements for suppliers.
Spreadsheets tracking breakages and write offs.
Manifesting for logistics companies used. Interaction with logistics representatives to resolve any customer related concerns.
Reconciling logistics companies invoicing and collating with data recorded on spreadsheets.
Phone enquiries which include the customer placing an order.
Customer liason with any aspect of their purchase, experience or possible credit.
Monitoring customer accounts and authorising release of orders if limit met etc.
Maintaining a service log for maintenance and insurance compliance.
Booking all maintenance for equipment used to ensure we achieve and maintain compliance for insurance and workplace health and safety.
Stock control, consisting of out of stock and adjusting the system.
Check all stock against invoices charged from suppliers.
Balancing daily POS, recording cash received and banking.
Order consumables for dispatch. ie cartons, wrap, etc.
New employees packages with documentation sent to appropriate governing bodies.
Weekly timesheets for all employees.
Processing applications for leave for staff. Advising of the outcome.
Monitoring validity of forklift licences held by staff members and remind staff when due.
First Aid and fire warden for our tenancy.
Pallet registers inward and outward bound.
Identify any errors with sales slips and invoicing and address the staff member to correct their error. Record any associated losses.
Operated vehicles within Brisbane mainly
Container work, Tautliner, skel trailers, etc
Subcontracted to Patricks and various other businesses over the years.
Had a zero accident rate
complied with all governing bodies associated with running and maintaining heavy vehicles.
Established and maintained good relations with all contractors.
I pride myself on doing the best I can Attention to detail and following procedures and processes are paramount to being successful with any work that I do
I am not afraid to ask If i am unsure of something, I will ask to make sure that I limit errors as this can prove costly to a business
I can work independently but also work within a team environment
I am a critical thinker and I believe I posses good problem solving skills
I have good keyboard skills with exposure to a varied amount of systems including Excel, Word etc