Summary
Overview
Work History
Education
Skills
Timeline
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Sonia Liddell

Sydney,Australia

Summary

Sonia has extensive senior executive experience in General Management and executive leadership, having held CEO, National Manager and State Manager roles across various organisations in the Health Sector. Sonia offers qualifications in Finance and post graduate qualifications in Corporate Governance and Risk, Business Administration, Governance and Policy Development. Currently Probity Manager for Sydney Water, working on large infrastructure procurements and tenders, and previously employed as State Manager for St Vincent’s Health and hospital CEO with Healthscope – with prior Finance Executive roles in health. Sonia has also held roles such as Commercial Director for PLDC (mining), National General Manager for Mental Health, and Director of Operations in South Western Sydney PHN. Key skills include development and delivery of strategic initiatives, high level stakeholder engagement at C Suite level, corporate governance and risk management, staff leadership and development and complex contract and commercial management in both government, Not for Profit and commercial environments. Extensive experience in working with Boards and previous Co Sec in various roles. Previously Board Member in US firm. Sonia has a positive track record of business improvement and change management during periods of growth and change, strong commercial acumen, a proven track record in leading and influencing in all areas of senior management, and proactively engages with stakeholders. She brings a motivational leadership approach to the teams and projects she has managed, which ensures positive business outcomes. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

34
34
years of professional experience

Work History

Probity Manager

Sydney Water
01.2023 - Current
  • Provision of probity advice on a wide range of infrastructure procurement projects, early contractor involvement processes, EOI’s and Tenders valued at > $100m
  • Provide Investment Assurance on Business Cases > $100m
  • Work closely with Procurement and Infrastructure Delivery Teams to provide advice and support in regard to Probity
  • Provision of advice on Conflicts of Interest and Confidentiality more broadly across the business, including policy advice
  • Stakeholder engagement – manage relationship with Probity Managers for embedded organisations and collaborative partnerships
  • Responsible for the maintenance of the Delegations Manual in line with organizational changes and redesign
  • Responsible for Board and Audit and Risk reporting

Management Consultant – Director Probity, Procurement and Governance

Centium Pty Ltd
08.2022 - 01.2023
  • Manage team of six management consultants
  • Prepare proposals and bids in response to tenders for the provision of Probity and Governance Advice from NSW Government Agencies, Local Government and Not for Profits
  • Provide Advice to NSW Government Agencies on Probity and Governance for various projects including procurement, grant programs and general advice and investigations
  • Clients include Department of Health, Department of Planning and Environment, Transport for NSW, NSW Office of Sport, Legal Aid NSW, Burwood Council, Investment NSW

State Manager, NSW

St Vincent’s Health
01.2020 - 08.2022
  • Leadership of 12 direct reports and approx
  • 2,500 indirect reports in a multi-site environment across NSW
  • Responsible for ensuring compliance to Quality Standards, synthesize key concepts and articulate to a broad range of staff in a meaningful way
  • Corporate governance and risk management for 8 NSW sites
  • Analysis of Indicators from a risk perspective for all NSW sites
  • Financial Management for the State, budget management for 8 sites and responsible for P&L for the State including revenue, labour management, occupancy, and key ratios
  • HR management of escalated issues, staff performance and review, investigations and recommendations to Board
  • Recruitment and selection of facility managers and clinical governance staff
  • Leadership in key strategic projects
  • Capex and asset management for the State; oversight of commissioning of new facility, transition of newly acquired sites to St Vincent’s methodologies
  • Cultivate relationships with key stakeholders
  • Develop and implement business plans, strategies and budgets
  • Contract negotiation with suppliers

National General Manager – Mental Health

Bolton Clarke
08.2018 - 01.2020
  • Company Overview: Bolton Clarke are a Not for Profit and an amalgamation of Royal District Nursing Service and RSL Care, with a 200-year history in providing aged care to the community and turnover of $492M in 2018
  • Leadership multidisciplinary team of 20
  • Management of day-to-day operations of the division
  • Corporate governance and risk management
  • Business development – responding to tenders, relationship building with key stakeholders, then implementation of new services working closely with commissioning bodies across Australia
  • Complex contract management in a Government / Commissioning environment
  • Development of Strategic Plan and implementation of same
  • Implementation of new services across Australia
  • Full P&L and budget management and accountability
  • Management of clinical database and clinical governance framework
  • Development of proposals for new business opportunities, including program logic, program budgets, model design and implementation planning
  • Tendering for new work, designing and developing service models and implementation of service models Australia wide
  • Liaison with PHN’s and LHD’s Australia wide
  • Reporting to DOH on minimum data set
  • Bolton Clarke are a Not for Profit and an amalgamation of Royal District Nursing Service and RSL Care, with a 200-year history in providing aged care to the community and turnover of $492M in 2018

Director

Ruffalo Noel Levitz
01.2015 - 01.2020
  • Company Overview: US Company
  • Sales and marketing of enrollment systems for Universities
  • US Company

Director of Operations and Company Secretary

South Western Sydney Primary Health Network
08.2015 - 08.2018
  • Company Overview: Primary Health Networks procure large scale health services on behalf of Government
  • Their role is to co-design services, procure the services, and manage the contracts
  • Member of Executive Team, responsible for all aspects of corporate services including business and strategic planning, implementation of strategy, governance and risk, and lead and Executive Sponsor on several projects
  • Company Secretary and responsible for compliance with ASIC and ACNC
  • Board and Audit and Risk reporting
  • Leadership of finance team, reporting, budgeting and forecasting
  • Lead change management including introduction of new services, decommissioning of existing services
  • Led the review of Finance, IT and HR departments and led and implemented restructures of all three departments
  • Achieved efficiency improvements and cost reduction in all teams, and aligned talent with strategic direction mandated by Federal Government
  • Development of tendering, probity and evaluation tools and commissioning framework to suit commissioning environment
  • Project lead in Integration project with Local Health District, including development of scope, communications plan, logistics plan and change management activities
  • Key interface with external stakeholders such as lawyers, ACNC, auditors, ATO, banks and insurance companies
  • Development of enterprise risk framework for the organization, and development of process to embed risk into business operations and systems
  • Development of probity framework and guidelines for procurement of services
  • Management and leadership of the Corporate Services area incorporating:
  • HR
  • Finance
  • IT
  • Stakeholder Engagement
  • After Hours Clinics
  • Continuing Professional Education (GP Education)
  • Community Engagement
  • Quality
  • Primary Health Networks procure large scale health services on behalf of Government
  • Their role is to co-design services, procure the services, and manage the contracts
  • Achievements:
  • Drive review and restructure of finance department and achieved savings of 40% of total team cost
  • Successful implementation of integration project with ED at Campbelltown Public including change management with ED staff
  • Wrote and implemented new business model, stakeholder management plans, communication plans, staff training documents and implemented same
  • Facilitated scope workshops and stakeholder meetings
  • Review and outsourcing of HR Services, implementation of HR Systems and WH&S Systems including policies and procedures and training of staff
  • Development and implementation of IT Strategy, including systems implementation (Technology One and Office 365), review of CRM, review and replacement of server infrastructure
  • Development of Commissioning Framework and Probity Guidelines, checklists and templates to suit procurement / commissioning environment
  • Review of Governance and Risk system including policies and procedures
  • Strategic design and oversight of projects such as Team Care approach to Aged Care, the ECHO project whereby GPs are mentored by Specialist Care Teams, and Health Literacy

Program Manager

Roads and Maritime Services
03.2011 - 08.2015
  • Contract management of Concession Agreement and associated contracts
  • Development of procurement strategy within strict government and political restraints for $25m tender, implementation of strategy and ultimately, awarding of tender and management of contract
  • Tender process was used as test case to gain accreditation so that RMS could carry out their own high value procurement (over $50m)
  • SME to business on metrics such as KPI’s, SLA’s, risk management and mitigation controls
  • Contract management with manufacturer and others
  • Financial management, P&L management / approval of budgets and reporting to Board
  • Development and implementation of strategic plans incorporating the marketing plans of the concessionaire whilst incorporating the regulatory framework of Government
  • Review and development of revised governance framework for newly formed business
  • Development of risk register and mitigation strategies for the business, management and implementation of mitigation strategies in a complex regulatory environment
  • Stakeholder engagement with NSW Police, Office of State Revenue, Ministers Office, and internally Media Unit, Commercial Director, CE
  • Built effective working relationships with NSW Police, embedded NSW Police on plate testing panel to ensure buy in of product
  • Built effective working relationships with Ministerial Staff
  • Leadership and mentoring of Finance team, IT and capital project teams (up to 10 direct reports in each team at any one time)
  • Recruited and managed Program and Project Managers for various IT Capital Projects
  • Development of change management strategy to improve the customer experience in registries and Service NSW Centres, worked with Concessionaire to implement same
  • Led a large, high profile recall project affecting 10,000 customers, developed the operational and logistics plan, the customer experience plan and the communications plan for the project, managed a geographically diverse team in the delivery of the operational plan
  • Capital Projects – Executive Sponsor on $12m IT project and other website based IT projects

CEO, Sydney SouthWest Private Hospital

Healthscope Limited
01.2008 - 08.2011
  • Company Overview: Private Hospital Group, ASX Listed
  • Full P&L responsibility for 120 bed metro hospital
  • Management of Executive Team of 9
  • Contracts management and negotiation with various subcontractors, eg Cardiac Cath Lab, Specialists Suites, etc
  • Business development – relationship building with specialists and subsequent refurbishment of 14 bed ward to provide new ICU services to site
  • Plan and drive the strategic goals of the business including increasing patient volumes and revenue per patient day
  • Collaborate with head office regarding with changing infrastructure and engineering needs of the hospital
  • Drive performance and standards to ensure exceptional levels of quality and efficiency and customer service
  • Private Hospital Group, ASX Listed

Commercial Director and Company Secretary

Penrith Lakes Development Corporation
08.2008 - 03.2011
  • Key strategic interface between lawyers, auditors, banks, the ATO and Shareholders
  • Responsible for all aspects of finance and controlling including business planning and reporting, implementation of corporate strategy along with a number of major projects
  • Responsible for tax planning for end of life of mine to ensure tax losses were not trapped in the business
  • Development of procedural framework to hand back land to government post mining in line with Government Contract
  • Ensuring operations consistently meet the changing needs of the business as the end of life of mine drew closer and focus was on an efficient hand back and remediation of land
  • Management of finance team of 5
  • Management of Administration team of 4
  • Tax planning advice to Board and Shareholders
  • Preparation and presentation of monthly Board reports
  • Liaison with legal counsel
  • Develop processes and preparation of documentation to allow dedication of roads, land etc to various bodies, eg RTA, Government, Local Councils etc

Commercial Manager, NSW

Healthscope Limited
01.1999 - 01.2008
  • Company Overview: Private Hospital Group, ASX Listed
  • Responsible for commercial aspects of 14 NSW private hospitals, encompassing training and recruitment of business managers for each site, review of financials, operational review of procedures and reworking processes to provide enhanced commercial risk management and governance into procurement, billing, staffing levels, length of stay management, revenue maximization etc
  • Development of business case for new hospitals, financial modelling for various projects
  • Finance Manager, Nepean Private Hospital - Healthscope
  • Preparation of P&L, Balance sheet, and management accounts for head office
  • Drive cost control measures within wards in hospital
  • Work with non finance managers to help them understand their budgets and control costs
  • Preparation of business cases for 2 x new hospitals (Campbelltown Private and Norwest Private)
  • Business analysis
  • Management of front of house staff, billing staff, credit control and clinical coders, and developed mechanisms to maximize revenue through coding, billing and theatre processes
  • Private Hospital Group, ASX Listed

Senior Financial Accountant

Goodyear Tyres
01.1996 - 01.1999
  • Company Overview: Global Organisation
  • Management and co-ordination of month end process
  • Monthly preparation of P&L and Balance sheet
  • Supervise accounts department of 6 people
  • Preparation of Australian and New Zealand tax returns
  • Global Organisation

Assistant Financial Controller

Vetsearch Limited
01.1991 - 01.1996
  • Company Overview: Pharmaceutical Manufacturing
  • Management and co-ordination of month end process
  • Monthly preparation of P&L and Balance sheet
  • Supervise accounts department of 5 staff
  • Preparation of payroll and preparation of monthly reports
  • Pharmaceutical Manufacturing

Education

The Board and the Company Secretary -

Australian Institute of Company Directors
01.2016

Graduate Diploma in Government, Policy Development -

Institute of Public Administration, Australia
01.2012

Certificate in Governance Practice and Administration -

Chartered Secretaries Australia
01.2009

Organisational Behaviour (Distinction) -

Sydney Graduate School of Management
01.2005

Corporate Finance (Distinction) -

Sydney Graduate School of Management
01.2005

Strategic HR Management (Distinction) -

Sydney Graduate School of Management
01.2005

Operations Management (Pass) -

Sydney Graduate School of Management
01.2005

Graduate Certificate in Business Administration -

University of New England
01.2005

Taxation Law (Distinction) -

University of New England
01.2005

Associate Diploma, Accounting -

Western Sydney Institute of Technical and Further Education

Skills

  • Development and delivery of strategic initiatives
  • High level stakeholder engagement at C Suite level
  • Corporate governance and risk management
  • Staff leadership and development
  • Complex contract and commercial management
  • Working with Boards
  • Business improvement and change management
  • Strong commercial acumen
  • Leading and influencing in all areas of senior management
  • Proactive engagement with stakeholders

Timeline

Probity Manager

Sydney Water
01.2023 - Current

Management Consultant – Director Probity, Procurement and Governance

Centium Pty Ltd
08.2022 - 01.2023

State Manager, NSW

St Vincent’s Health
01.2020 - 08.2022

National General Manager – Mental Health

Bolton Clarke
08.2018 - 01.2020

Director of Operations and Company Secretary

South Western Sydney Primary Health Network
08.2015 - 08.2018

Director

Ruffalo Noel Levitz
01.2015 - 01.2020

Program Manager

Roads and Maritime Services
03.2011 - 08.2015

Commercial Director and Company Secretary

Penrith Lakes Development Corporation
08.2008 - 03.2011

CEO, Sydney SouthWest Private Hospital

Healthscope Limited
01.2008 - 08.2011

Commercial Manager, NSW

Healthscope Limited
01.1999 - 01.2008

Senior Financial Accountant

Goodyear Tyres
01.1996 - 01.1999

Assistant Financial Controller

Vetsearch Limited
01.1991 - 01.1996

The Board and the Company Secretary -

Australian Institute of Company Directors

Graduate Diploma in Government, Policy Development -

Institute of Public Administration, Australia

Certificate in Governance Practice and Administration -

Chartered Secretaries Australia

Organisational Behaviour (Distinction) -

Sydney Graduate School of Management

Corporate Finance (Distinction) -

Sydney Graduate School of Management

Strategic HR Management (Distinction) -

Sydney Graduate School of Management

Operations Management (Pass) -

Sydney Graduate School of Management

Graduate Certificate in Business Administration -

University of New England

Taxation Law (Distinction) -

University of New England

Associate Diploma, Accounting -

Western Sydney Institute of Technical and Further Education

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