Sonia Murru
Mount Pleasant,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Housekeeper
Sdlogistica
Uta
06.2022 - 09.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
Coffee Barista
Marcello Putzu
Dolianova
09.2018 - 06.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Received and accurately processed customer payments.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Kitchen Cook
Ytalian
Sestu (Corte del sole)
03.2018 - 08.2018
- Take orders, prepare products and manage payments; Compliance with hygiene and safety standards; Provision of breakfast and coffee, lunch, aperitif and dinner on shifts.
- Prepared salads, appetizers and cold dishes according to recipes.
- Cleaned and sanitized work areas, utensils and equipment.
- Followed health and safety standards when handling food items.
- Checked temperatures of ovens, grills, fryers and other cooking equipment.
- Cooked meats, fish, vegetables and other foods according to recipes or customer's orders.
Kitchen Hand
Vai che ce n'è
Cagliari
03.2017 - 02.2018
- Preparation and reorganization of the room; Order management and table service, ensuring first-class customer attention;
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Served food during catered events or banquets as requested by supervisors or chefs.
- Maintained a neat work station throughout shift hours.
- Communicated effectively with co-workers regarding daily tasks assigned.
Barmaid
Ever green
Dolianova
10.2015 - 02.2017
- Greeted customers, took orders, and answered questions about menu items.
- Prepared hot and cold coffee drinks according to customer specifications.
- Maintained cleanliness of work area, including counters and equipment.
- Operated cash register to process payments from customers.
- Completed opening and closing duties such as cleaning the store before leaving each day.
House Cleaner
Il giardino di Don Peppino
Oristano
05.2011 - 06.2013
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Washed windows inside and outside as needed.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Waitress
Meloni Giuseppe
Nuoro
04.2010 - 02.2011
- Customer management, orders and table service.
Education
Master of Science - Administrative Science
University of Cagliari
07.2015
Bachelor Political Science - Administration And Organization
University of Cagliari
07.2013
High School Diploma - Commercial Technical Institute
Nuoro
07.2008
Skills
- Problem Solving
- Safe cleaning with chemicals
- Customer Service
- Sanitization techniques
- Customer-Oriented
- Focused and detail-oriented
- Exceptional time management
- Interior and exterior cleaning
- Complex Problem-Solving
Certification
- Certified holistic operator hatha yoga instructor, Future Academy, 10/2021
- Certified text editor, Accademia d'arte di Cagliari, 09/2020
Additional Information
Reading, Writing, Yoga, Fitness, Reading is my greatest passion. In August 2021 I opened the social instagram profile "il_treno_dei_pensieri", where I review all my readings. I wrote and published two novels, genre fiction. The first in 2019 titled "And you finally arrive" and the second in 2023 titled "When the stars line up"., Running, Crossfit, Kickboxing, Swimming, Weight room
Languages
English
Limited
Italian
Native/ Bilingual
Spanish
Elementary
Timeline
Housekeeper
Sdlogistica
06.2022 - 09.2023
Coffee Barista
Marcello Putzu
09.2018 - 06.2022
Kitchen Cook
Ytalian
03.2018 - 08.2018
Kitchen Hand
Vai che ce n'è
03.2017 - 02.2018
Barmaid
Ever green
10.2015 - 02.2017
House Cleaner
Il giardino di Don Peppino
05.2011 - 06.2013
Waitress
Meloni Giuseppe
04.2010 - 02.2011
Master of Science - Administrative Science
University of Cagliari
Bachelor Political Science - Administration And Organization
University of Cagliari
High School Diploma - Commercial Technical Institute
Nuoro
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