Sonia Ongcuangco
Melbourne,VIC
Summary
Proven Health Care Assistant with extensive experience in patient management and direct patient care, notably at Bupa Aged Care. Demonstrated ability to reduce infection risks and enhance patient comfort, underpinned by effective communication skills and a commitment to ongoing training, including CPR. Excelled in both hospital and specialized dementia care units, showcasing a blend of technical proficiency and empathetic patient advocacy.
Overview
15
15
years of professional experience
Work History
Health Care Assistant
Bupa Aged Care
Welcome, New Zealand
08.2021 - 10.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Worked in both hospital and Dementia care units.
Health Care Assistant
Village at the Park
Wellington, New Zealand
12.2011 - 04.2014
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Also had an ongoing training for cpr, patient handling.
Health Care Assistant
Te Hopai Home and Hospital
Wellington, New Zealand
09.2010 - 10.2012
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Barista
Kipp Cafe
Wellington, New Zealand
01.2008 - 11.2010
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
St Catherine's College
Wellington, New Zealand Skills
Patient Management
Inpatient care
Direct Patient Care
Languages
Assyrian, Arabic, English
Elementary
Timeline
Health Care Assistant
Bupa Aged Care
08.2021 - 10.2022
Health Care Assistant
Village at the Park
12.2011 - 04.2014
Health Care Assistant
Te Hopai Home and Hospital
09.2010 - 10.2012
Barista
Kipp Cafe
01.2008 - 11.2010
St Catherine's College