Motivated professional with years of experience in retail, excelling in team leadership and customer service. A reliable problem solver, adept at multitasking and knowledge of maintaining accurate financial records, committed to delivering exceptional results in fast-paced environments.
Casually employed, working weekends. My role included greeting customers, assisting with customer inquiries, and managing the register. Working collaboratively within the team by supporting furniture consultants to meet their KPI's.
Within my supervisor role, I maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges to efficiently run my checkout team. Responsible for training new employees to reach a competent level of customer service. Within my admin role, I was responsible for the daily banking of the tills, investigating any errors or unbalanced tills to be able to close the daily banking.
Available on request