Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sonia Soares

Curlewis,VIC

Summary

Experienced Administration Assistant with a strong background in administrative support and customer service. Proficient in policy implementation, communication, and organizational skills. Eager to apply expertise to support the Health, Safety, and Wellbeing team at WorkSafe.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant and Receptionist

Oxygen Music Lessons
05.2022 - Current

My role is multifaceted and pivotal in ensuring the smooth operation of the organization

  • I have drafted and implemented policies, including the current Code of Conduct, Child Safety Policy and Terms & Conditions, demonstrating policy development skills essential for the administrative role at WorkSafe
  • I have handled face-to-face, email, and telephone inquiries professionally, aligning with the role's requirement to manage incoming communications effectively
  • I have managed bookings and coordinated administrative tasks efficiently, showcasing strong organizational abilities vital for supporting HSW initiatives.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.

Administrative assistant

Brazilian Embassy
03.2018 - 09.2018
  • Facilitated communication between Brazilian and Australian businesses, fostering partnerships and business opportunities
  • Facilitated communication between stakeholders, demonstrating strong interpersonal skills necessary for building relationships with internal and external partners at WorkSafe
  • Coordinated meetings and compiled reports, aligning with the role's requirement to support stakeholder meetings and facilitate administrative tasks
  • Managed email and telephone inquiries, ensuring prompt and accurate responses, which is essential for handling communications at WorkSafe.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing documents.

Study tutor

Townsville Grammar School
04.2017 - 02.2018
  • Supervised boarding students, ensuring their safety and well-being on campus
  • Provided comprehensive support to boarding students, prioritizing their safety and well-being
  • Conducted routine dormitory checks, demonstrating diligence in maintaining a safe environment, a skill transferable to ensuring compliance with safety protocols at WorkSafe
  • Actively participated in weekly staff meetings, fostering effective communication and collaboration
  • Organized engaging activities and study sessions to promote student success, highlighting the ability to facilitate workshops and forums as required by the Administration Assistant role at WorkSafe.

Education

BSB30120 Certificate III in Business (Business Administration) -

Foundation Education

Diploma of International Business -

ILSC Melbourne
12.2020

Certificate IV in International Trade -

ILSC Melbourne
12.2019

Bachelor of Social Communication -

Federal University of Maranhão, Brazil
12.2012

Skills

  • Strong organizational abilities
  • Professional demeanour
  • Workflow Optimization
  • Invoice Processing
  • Interpersonal Skills
  • Capacity to learn and adapt
  • Attention to detail
  • Reception oversight
  • Office Administration

Certification

VICTORIA WORKING WITH CHIDREN CHECK, 02/16/27

Languages

English
Portuguese (Brazilian)

Timeline

Administrative Assistant and Receptionist

Oxygen Music Lessons
05.2022 - Current

Administrative assistant

Brazilian Embassy
03.2018 - 09.2018

Study tutor

Townsville Grammar School
04.2017 - 02.2018

BSB30120 Certificate III in Business (Business Administration) -

Foundation Education

Diploma of International Business -

ILSC Melbourne

Certificate IV in International Trade -

ILSC Melbourne

Bachelor of Social Communication -

Federal University of Maranhão, Brazil
Sonia Soares