SONIA SUCHITRA GOPINATH
Melbourne,VIC
Summary
- A dedicated and highly motivated Finance professional, who thrives to work in dynamic, challenging and fast paced environment to deliver value to business
- Over 13 years of progressive successful career in Accounts Payable, Mortgage Service (Bankruptcy ) and Accounts receivable.
- Quickly adapt to the organisation culture to ensure a seamless transition.
- Equipped with analytical and problem-solving skills which help to identify gaps in the processes and effectively remediate those gaps in efficient manner.
Overview
17
17
years of professional experience
Work History
Accounts Receivable Officer
Calendar Cheese Company
01.2022 - Current
- Oversee and reconcile cash, EFTs, and credit card transactions.
- Assess new account requests, conduct credit checks, and set payment terms.
- Ensure PPSR lodgement and release management.
- Track overdue Accounts and follow up on outstanding debts.
- Handle client inquiries via email and phone.
- Process credits and reconcile accounts to maintain financial accuracy.
- Prepare Daily and Monthly overdue reports for team insights.
- Manage key accounts, including Metcash and FoodByUs.
- Drive process improvements and successfully implemented weekly email reminder system for customers.
Bankruptcy Senior Specialist
Ocwen Financial Solutions Pvt Ltd
09.2011 - 06.2019
- Assist bankruptcy clients, trustees, and attorneys with case inquiries.
- Manage payments, loss mitigation, and loan modifications.
- Research bankruptcy, payment, and escrow issues.
- Handle escalations and complex cases.
- Lead process improvement meetings for better customer experience.
Senior Accounts payable Officer
Aviva / WNS Consumer Solution Ltd
12.2007 - 07.2011
- Manage settlements with solicitors for personal injury claims.
- Approve high-value payments and handle admin requests.
- Maintain payment reports and balance sheet reconciliations.
- Train new team members on processes and systems.
Education
Bachelor of Commerce - Accounting -
Himalayan University
Skills
- Accounts Payable
- Process Trainer
- Decision Making
- Accounts Receivable
- Excellent Communicator
- Process Documentation
- Reporting
- Team Management
- Quick learner
- Credit control
- Debt collection
Tools Used
SAP
Oracle
Citrix
M3
Visa
Australian Permanent Resident
Timeline
Accounts Receivable Officer
Calendar Cheese Company
01.2022 - Current
Bankruptcy Senior Specialist
Ocwen Financial Solutions Pvt Ltd
09.2011 - 06.2019
Senior Accounts payable Officer
Aviva / WNS Consumer Solution Ltd
12.2007 - 07.2011
Bachelor of Commerce - Accounting -
Himalayan University
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