Sonika Acharya
Canberra,ACT
Summary
Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Energetic Barista known for high productivity and efficient task completion. Possess specialized skills in espresso machine operation, latte art creation, and customer service excellence. Excel using active listening, clear communication, and team collaboration to enhance café operations and customer satisfaction.
Energetic Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks.
Overview
3
3
years of professional experience
Work History
Barista
The Coffee Club
Fyshwick, ACT
12.2024 - Current
- Memorized official and off-menu coffee and tea preparations.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Utilized POS system to receive and process customer payments.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
Barista
Aussies’s Capital Hill
Parliament House, ACT
01.2024 - 11.2024
- Memorized official and off-menu coffee and tea preparations.
- Implemented feedback from customers to improve service quality and menu offerings.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Stocked customer service stations with paper products or beverage preparation items.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Barista
Trippas White Group
Sydney International Airpot, NSW
04.2022 - 09.2023
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Implemented feedback from customers to improve service quality and menu offerings.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Education
Bachelor of Science -
Torrens University
Sydney Skills
- Tea expertise
- Soft selling
- Dining room maintenance
- Display case merchandising
- Opening and closing duties
- Latte art
- Coffee expertise
- Espresso machine operation
- Positive and professional
References
Manager
- Vinita Upadhaya
- 0422924793
Timeline
Barista
The Coffee Club
12.2024 - Current
Barista
Aussies’s Capital Hill
01.2024 - 11.2024
Barista
Trippas White Group
04.2022 - 09.2023
Bachelor of Science -
Torrens University