Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Additional Information
LANGUAGES
INTERESTS
REFERENCES
Timeline
Receptionist

Sonita Chhoeurn

Alexandria,NSW

Summary

  • Providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources. Kind and respectful social worker with demonstrated conflict resolution skills and strong decision-making abilities.
  • Offering case management expertise with proven competence to quickly build trust and rapport with clients from diverse cultures.
  • Having a strong ability to establish rapport and build relationships on all levels, with solid interpersonal skills and the ability to exercise good judgment.
  • Owning skills in identifying resources to meet needs, helping community members obtain benefits and services, and providing exceptional emotional support to individuals obtaining help.

Overview

3
3
years of professional experience

Work History

Childminder

Private Service
02.2024 - 06.2024
  • Developed individual learning plans for each child based on their individual needs and abilities.
  • Monitored children's behavior during playtime and implemented appropriate disciplinary measures when necessary.
  • Engaged in storytelling sessions with the kids to help foster language development skills.
  • Communicated regularly with parents and guardians regarding their child's progress and any concerns or issues that may arise.
  • Conducted regular assessments of each child's progress and reported back to parents and guardians.
  • Organized playtime activities to encourage physical development, such as outdoor games and arts and crafts.
  • Encouraged positive social interactions between children through group activities.
  • Provided emotional support and guidance to children and families.
  • Implemented behavior management strategies designed to promote positive behaviors among children.
  • Created a safe environment by ensuring that safety protocols were followed at all times within the facility.
  • Assisted children in development of social, communication and problem-solving skills.

Private Home Tutor

Private Tutor
Battambang , Cambodia
02.2023 - 06.2024
  • Assisted students from Grade 1 to 5 with homework assignments from classes.
  • Provided instruction in math, Khmer reading, Khmer writing, science, social studies, English and other subjects as needed.
  • Assessed students' academic strengths and weaknesses to design appropriate lesson plans.
  • Developed and implemented individualized lesson plans to meet the needs of each student.
  • Evaluated student progress through exercises and other assessments.
  • Reviewed class material before scheduled lessons to ensure comprehension of topics being taught.
  • Encouraged student participation through interactive activities and discussions.
  • Motivated students to strive for academic excellence by setting achievable goals.
  • Adapted teaching methods according to each student's abilities or interests.
  • Provided feedback to parents regarding their children's progress.
  • Supported students in developing study habits that foster success in schoolwork.
  • Fostered positive relationships between tutor, student and family members.

Social Worker

South-east Monash Legal Services (SMLS)
Springvale, City Of Greater Dandenong , Victoria
09.2022 - 12.2022
  • Shadowed and observed experienced professionals in the fields of law (the lawyer), community development (the community development worker), and youth work (the youth worker).
  • Attended court, either physically or virtually, when required.
  • Met with clients in person, on phone, or online for scheduled and impromptu sessions.
  • Engaged in outreach programs (legal clinics and community development outreach programs).
  • Participated in the preparation and implementation of projects and/or grant proposals.
  • Developed and co-delivered projects and community legal education (CLE).
  • Assessed clients referred to the integrated Service team through advice and referrals.
  • Carried out in-depth assessments of clients.
  • Referred individuals to resources outside of the legal system and assisted people who get referrals that might exacerbate or result from legal issues.
  • Maintained a log of clients’ reflections and experiences with SMLS as required by Supervisor.
  • Kept detailed documentation of interactions, including referrals, and other related data (as per existing guidelines).
  • Monitored and evaluated strategies and contributed to the development of new and existing resources.
  • Engaged in outreach and learning opportunities in the community (Walk against Family Violence).
  • Got involved in law reform and advocacy strategies.
  • Undertook research as required.
  • Introduced to integrated services and the various existing models in Victoria.
  • Learnt more about the intersection of legal and social professional practices.
  • Introduced to social work practice within a legal organization.
  • Learnt the impact and nature of the practical application of family violence law.
  • Introduced to client work at SMLS and the community development work within a legal centre.
  • Learnt about various non legal issues clients engaged with the centre face.
  • Conducted case work and give advice.
  • Assisted clients with non-legal issues such as (Family Violence including risk assessment and safety planning, Unemployment, Homelessness, mental health, etc).
  • Gained experience in mentoring and leadership, collecting data for clients' personal portfolio and for organization’s data.
  • Learnt about transitioning from educational to professional settings and vice-versa.
  • Applied social work theories to practices with all clients.

Social Worker

Afri-Aus Care
Springvale, City Of Greater Dandenong , Victoria
09.2022 - 12.2022
  • Provided support services to migrant youth from African and other CALD backgrounds and their families, who were at risk or experiencing mental health issues, family and inter-generational conflict, or were in the court system due to offenses arising from these circumstances.
  • Provided assistance and support to individuals through primary mental health intervention and intensive support programs and by counseling clients’ families.
  • Involved with community engagement such as cooking, landscaping, gardening, and the empowering African mothers project.
  • Assisted clients in onsite training and English classes and helped them apply for jobs.

School Social Worker

Fountain Gate Primary School Community Hub
Narre Warren, City Of Greater Dandenong , Victoria
11.2021 - 12.2022
  • Engaged with parents and children, who are refugees, newly migrants and migrants.
  • Maintained safe, healthy and comfortable community hub environment.
  • Researched best practices in the community hub for improved service delivery.
  • Actively participated in team meetings discussing client cases.
  • Developed educational materials and activities for children's programs.
  • Assisted with the implementation of new initiatives within the community hub.
  • Helped organize all events in the community hub.
  • Kept facilities tidy, clean, and well-maintained.
  • Completed assigned duties and successfully delivered tasks on time.
  • Educated parents when required by assisting teacher the community hub leader and instructor in teaching English, sewing and preparing for Australian Citizen Test.
  • Collaborated with the community leader to deliver community hub programs.
  • Assisted the community leader in conversation with students' parents and other clients by translating from Khmer to English and from English to Khmer.
  • Set up and managed play group.
  • Engaged in children’s activities during playgroup and Hub’s childminding programs.
  • Maintained OH&S awareness around families.
  • Sought out opportunities to interact with staff members to build relationships and further develop interpersonal skills.
  • Instructed children in health and personal habits involving eating, resting, and hygiene habits.
  • Sanitized toys and tables to maintain a clean, safe environment.
  • Assisted children in the development of social, communication, and problem-solving skills.
  • Sought out opportunities to interact with staff members to build relationships and further develop interpersonal skills.
  • Met with staff members and other volunteers to shadow, plan, and evaluate work progress.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Secured indoor and outdoor premises to protect children.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Developed and implemented lesson plans and activities for children of various ages.

School Social Worker

Fountain Gate Primary School
Narre Warren, City Of Greater Dandenong, Victoria
11.2021 - 05.2022
  • Helped students and children to develop socially and emotionally and help remove any barriers they must learn.
  • Gave a small group or individual talk during recess and lunchtime.
  • Visited the class and observe students during the learning time.
  • Joined the sessions with the task supervisor observing clients.
  • Worked one on one sessions with students and build up a group program and various activities for students.
  • Spent time and observe all students during recess and lunchtime to know students by creating more activities for them to involve, discuss and consult with any problems they have.
  • Offered personalized assistance to children in need of extra support.
  • Coordinated development and implementation of student Plans.
  • Attended meetings, training, conferences and seminars to advance professional knowledge.
  • Monitored and reviewed treatment outcomes and goal achievement.
  • Helped school counsellor with teaching clients appropriate conduct using behavior modification and stress management techniques.
  • Supported school counsellor with client case management services.
  • Documented client social history, treatment and related information.
  • Used safety and risk assessments, employing related policies and procedures.
  • Collaborated with community services to offer clients additional support.
  • Studied social worker application of industry values, ethics and best practices.
  • Identified age and need-appropriate mental health services.

Education

Training Certificate - HLTAID009 Provide CPR

Australia Wide First Aid
Sydney, NSW
07-2024

Training Certificate - HLTAID010 Provide basic emergency life support

Australia Wide First Aid
Sydney, NSW
07-2024

Training Certificate - HLTAID011 Provide First Aid

Australia Wide First Aid
Sydney, NSW
07-2024

Training Certificate - HLTAID012 Childcare First Aid

Australia Wide First Aid
Sydney, NSW
07-2024

Master of Social Work (Qualifying) -

Federation University
Berwick Campus, Victoria, Australia
02.2023

Training And Professional Development -

Women's Health Victoria
Melbourne, Australia
02.2023

Training And Professional Development -

Safe And Equal
Melbourne, VIC
01-2022

Real Estate Course - Real Estate Course For Agent’s Representative

Box Hill Institute of TAFE
Box Hill, VIC
08-2020

Bachelor of Arts - International Relations

Royal University of Phnom Penh
Phnom Penh, Cambodia
01.2016

Online Professional Development (CPD) - Mental Health Counseling

Mental Health Academy
Online

Some College (No Degree) - Diploma of Counselling

Australian Institute of Professional Counsellors
Melbourne, VIC

Skills

  • Extensive background in developing and implementing effective casework services and community development initiatives with an emphasis on improving the lives of migrants, refugees, and those seeking humanitarian entry
  • Thorough familiarity with the concerns, priorities, and obstacles encountered by migrants, refugees, and humanitarian entrants
  • Proficient knowledge of the cultural backgrounds, social dynamics, and cohesiveness of the migrant, refugee
  • Strong interpersonal skills in establishing reliable connections with many ethnic groups, as well as with clients and community leaders
  • Skilfully assessing client requirements and having an in-depth knowledge of settlement services, community development referral networks, and resources have been demonstrated
  • Proficient at leading groups, organising tasks, managing time effectively, and presenting information
  • Skill in setting goals and juggling competing job priorities to produce high-quality results efficiently
  • Ability to work alone with minimal oversight, as well as strong advocacy and decision-making abilities
  • Proficient with computers, and familiarity with Microsoft Office

Affiliations

  • Member of the Australian Association of Social Workers (AASW)
  • Member of the Council to Homeless Persons (CHP)
  • Member of the Community Housing Industry Association Victoria (CHIA Vic)
  • Member of the Australian & New Zealand Mental Health Association (ANZMH)
  • Member of the Australian & New Zealand Social Work & Welfare Education & Research (ANZSWWER)
  • Member of the Australian Counselling Association (ACA)

Accomplishments

  • Attended the 2023 Mental Health Professional Network Conference, a virtual conference in Australia.
  • Attended the 2023 Suicide Prevention Summit, a virtual conference in Australia.
  • Attended the 2022 National Homelessness Conference, a virtual conference in Australia.
  • Attended the 2022 National Housing Conference, a virtual conference in Australia.
  • Attended the 2019 Victorian Homelessness Conference: Shaping the Future, Community Housing Industry Association Victoria, Melbourne, Victoria.
  • Participated in the 2018 Short-term Exchange Program, hosted by the Graduate School of International Development at Nagoya University, Japan.
  • Participated in Asia Pacific Week 2017 at the Australian National University, Canberra.
  • participated in the 2016 Lower Mekong Sub-region Tourism Youth Ambassador.
  • participated in the 2015 International Assembly of Youth for UNESCO in Manila, the Philippines.

Additional Information

  • Licenses: Overseas Driver’s license
  • Certified Work With Children Check
  • Clean International, National And Federal Police Check

LANGUAGES

  • English and Khmer with strong verbal and written skills

INTERESTS

Settlement services, Housing and homelessness,  Refugee and Migrants , Mental health support, Disability, Policing and community safety, Employment, Youth, Community capacity building programs, Community legal services, Emergency financial and food relief, Women and Domestic and family violence, Liaison with religious leaders Ethno-specific, Advocacy, policy and service innovation Children and Family Services

REFERENCES

References available upon request.

Timeline

Childminder

Private Service
02.2024 - 06.2024

Private Home Tutor

Private Tutor
02.2023 - 06.2024

Social Worker

South-east Monash Legal Services (SMLS)
09.2022 - 12.2022

Social Worker

Afri-Aus Care
09.2022 - 12.2022

School Social Worker

Fountain Gate Primary School Community Hub
11.2021 - 12.2022

School Social Worker

Fountain Gate Primary School
11.2021 - 05.2022

Training Certificate - HLTAID009 Provide CPR

Australia Wide First Aid

Training Certificate - HLTAID010 Provide basic emergency life support

Australia Wide First Aid

Training Certificate - HLTAID011 Provide First Aid

Australia Wide First Aid

Training Certificate - HLTAID012 Childcare First Aid

Australia Wide First Aid

Master of Social Work (Qualifying) -

Federation University

Training And Professional Development -

Women's Health Victoria

Training And Professional Development -

Safe And Equal

Real Estate Course - Real Estate Course For Agent’s Representative

Box Hill Institute of TAFE

Bachelor of Arts - International Relations

Royal University of Phnom Penh

Online Professional Development (CPD) - Mental Health Counseling

Mental Health Academy

Some College (No Degree) - Diploma of Counselling

Australian Institute of Professional Counsellors
Sonita Chhoeurn