Soniya Shrestha
Auburn,NSW
Summary
Self-motivated, reliable and a positive professional with excellent communication and teamwork skills. Experienced in supporting tasks, engaging effectively with customers and colleagues, and maintaining high standards of work. Adaptable, eager to learn, and committed to contributing positively to any workplace environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista / Cafe Manager
Universal Burger Co
Auburn, NSW
03.2023 - Current
- Preparing high-quality beverages while adhering to company standards and customer preferences.
- Handling customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Providing exceptional customer service, fostering a welcoming atmosphere for patrons.
- Maintaining cleanliness and organization of workstations, ensuring compliance with health regulations.
- Contributing to a positive team environment through effective communication and collaboration with colleagues.
Educator
Golden Seeds Early Learning
01.2023 - 05.2024
- Plan and implement age-appropriate learning experiences (play, art, music, and outdoor activities).
- Encourage language, communication, independence, and problem-solving skills.
- Provide open-ended resources, and follow children’s interests.
- Fostered positive classroom environments promoting social-emotional development among children.
- Collaborated with parents to support child development goals and address concerns effectively.
Crew Coach
McDonald's
10.2022 - 09.2023
- Trained new crew members on operational procedures and safety protocols.
- Assisted in managing daily workflow to ensure efficient service during peak hours.
- Monitored food preparation standards to maintain quality and compliance with safety regulations.
- Provided feedback to team members, fostering a collaborative work environment.
Education
Bachelor of Early Childhood Care And Education -
Ikon Institute of Australia
01-2027
Diploma of Education - Early Childhood Education
Queensford College
Parramatta, NSW02-2025
Skills
- Friendly and outgoing
- Attention to detail
- Exceptional customer service
- Cash register operation
- Team collaboration
- Problem-solving
- Effective communication
Certification
CPR/First Aid
RSA Competency Card
Food Handling Certificate
Barista Training Certificate
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Barista / Cafe Manager
Universal Burger Co
03.2023 - Current
Educator
Golden Seeds Early Learning
01.2023 - 05.2024
Crew Coach
McDonald's
10.2022 - 09.2023
Bachelor of Early Childhood Care And Education -
Ikon Institute of Australia
Diploma of Education - Early Childhood Education
Queensford College