Summary
Overview
Work History
Education
Skills
Certification
Skills Attributes
References
Languages
Timeline
Generic
Sonja Grothaus

Sonja Grothaus

HALLAM,VIC

Summary

With over 10 years’ experience in the Aged Care Community sector and two years in the Dandenong hospital kitchen, I would also like to offer my skills in the Hospital setting as a Patient Services Assistant. I have the relevant documents. I have just finished ' All Health Services' course through ' All Health Training.' I have a Current Victorian Driver’s Licence, a reliable vehicle, a current ' Working With Children' check and accredited First Aid Certificate.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Great Service
12.2023 - Current
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Entertained, conversed, and read aloud to keep patients mentally alert.

Food Services Assistant

Monash Health
08.2021 - Current
  • Plating up food for delivery to patients, Delivery of food to patients, Cleaning the kitchen, Cleaning the cutlery and crockery, Tea and coffee service
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Delivered services to customer locations within specific timeframes.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.

School Crossing Guard

City Of Casey
01.2012 - 09.2022
  • Contacted school principals to report children not adhering to safe crossing protocols or refusing to follow directions.
  • Worked with superiors to develop optimal traffic routing and control plans for each site.
  • Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
  • Escorted pedestrians and young children across streets near school.

Services Assistant

Absolute Care and Health
10.2019 - 06.2022
  • Assistant for the aged and disability in the community sector, Assist with showering, shopping and domestic duties
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Sales Assistant

Kmart
09.2004 - 07.2013
  • Increased sales by building strong customer relationships and providing excellent service.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Education

Job Training Institute
Dandenong, VIC

All Health Training
Narre Warren

Skills

  • Decision-Making
  • Customer Service
  • Personal Care Worker (PCW)
  • Respectful and Compassionate
  • Behaviour redirection
  • Emergency Response
  • Client rapport
  • Clear Communication
  • Compassionate Caregiving
  • Flexible schedule and availability
  • First aid and safety
  • Meal Preparation
  • Heartsaver First Aid (First Aid)
  • Incident Reporting
  • CPR Certification
  • Food Handlers Card
  • Productivity and Efficiency
  • Positive Attitude and Energy
  • Team Oriented

Certification

  • Certificate 111 in Aged and Community Care
  • Certificate 111 in Health Services Assistant
  • Certificate in Teacher’s Aide

Skills Attributes

  • Good listening skills and understand instructions quickly and easily
  • Excellent time management skills
  • Ability to work independently and has part of a team
  • Attention to detail
  • Confident with good people skills
  • Ability to follow instructions
  • Organisational skills
  • Honest & reliable
  • Punctual

References

  • Christine Irwin, Food Services Supervisor-Dandenong Monash Medical, 0431396947
  • Soni Palahanickal, Food Services Supervisor Dandenong Monash Medical, 0433441110

Languages

Dutch
Elementary

Timeline

Personal Care Assistant

Great Service
12.2023 - Current

Food Services Assistant

Monash Health
08.2021 - Current

Services Assistant

Absolute Care and Health
10.2019 - 06.2022

School Crossing Guard

City Of Casey
01.2012 - 09.2022

Sales Assistant

Kmart
09.2004 - 07.2013

Job Training Institute

All Health Training

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Sonja Grothaus