Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SONU MAHARJAN

Hurstville, Sydney, NSW,NSW

Summary

Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Mcdonald
Rockdale,Sydney, NSW
03.2021 - Current
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Packed fast food products in approved containers, cups and bags.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves and cases with new or transferred items.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Maintained safe food handling practices to prevent germ spread.
  • Assembled and served meals according to specific guest requirements.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

COOK

ROOKO BBQ
Hurstville, Sydney, NSW, NSW
01.2022 - 11.2022
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Cleaning the seafoods and making sure everything is fresh and healthy.
  • Grilled and deep fried various foods from meats.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Managed portion control using correct utensils during preparation and plating.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.

Housekeeping Room Attendant

FOUR SEASONS HOTEL
Sydney, NSW, NSW
03.2022 - 09.2022
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Furnished guests with clean linens and supplied rooms with toiletries.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Removed trash, recycling and linens from rooms to transport to designated areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Attended to [Number] guest rooms by sweeping, mopping and vacuuming.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Organized supplies for use based on expected customer needs.

Crew Member

KFC
MIRANDA,SYDNEY, NSW
02.2022 - 07.2022
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.
  • Packed fast food products in approved containers, cups and bags.
  • Stocked shelves and cases with new or transferred items.
  • Presented orders to guests within anticipated service times.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained safe food handling practices to prevent germ spread.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Certified Makeup Artist

Makeup Durbar
Jhamsikhel,Lalitpur, Nepal, Bagmati
05.2018 - 01.2022
  • Provided makeup services for weddings, proms and other special events.
  • Collaborated with other makeup artists to achieve team and counter goals.
  • Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Scheduled client appointments.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Combed, brushed and sprayed hair or wigs to set style.
  • Worked for Modelling shows, Ramp walk, Photoshoots.

Barista

Italian Expresso Academy Nepal
Kathmandu, NEPAL, Bagmati
11.2020 - 12.2021
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Collected payments and provided accurate change.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Memorized official and off-menu coffee and tea preparations.
  • Supported highest standards of conduct and service to support company reputation.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Prepared and served hot or cold beverages.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Wrapped, labeled and dated food items for sale.

Customer Service Cashier

Evergreen Cafe
Kathmandu,Nepal, Bagmati
02.2020 - 11.2021
  • Greeted customers and responded to informational requests.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Informed customers of in-store promotions or pricing specials.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Remained aware of surroundings and secured cash to minimize loss potential.

Childcare Educator

Saara Balbatika Preschool
Kathmandu, Nepal, Bagmati
03.2020 - 01.2021
  • Established direct lines of communication with parents, notifying of concerning behavior or health issues.
  • Resolved behavior issues and conflicts among participants, facilitating productive conversations and developing atmosphere of mutual respect.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Developed and enforced positive strategies to encourage good behavior.
  • Instruct children in health and personal habits.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Taught children foundational skills in colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Read aloud and played alphabet games to encourage early literacy.
  • Observed behavioral issues to alert parents or guardians.

Education

Bachelor of Early Childhood Education - Childhood Education

Excelsia College
Macquarie Park, NSW
12.2026

Certificate III - AGED CARE/ DISABILITY

Australian Community And Management College
Parramatta, NSW
04.2023

Bachelor of Accounting - Accounting

Crown Institute of Higher Education
North Sydney
10.2022

Skills

  • Store Opening and Closing
  • Taking Orders
  • Customer Service
  • Cleaning and Sanitizing
  • Drive-Thru Operations
  • Teamwork and Collaboration
  • Clear Communication
  • Housekeeping
  • Packaging and Labeling
  • Payment Processing
  • Daily Food Preparation
  • Stocking and Replenishment
  • Employee Training and Supervision
  • Documentation and Recordkeeping
  • Coffee Arts
  • Food Production Processes
  • Customer Relations
  • Attention to Detail
  • Ingredient and Food Preparation
  • Collaboration and Teamwork
  • Kitchen Safety Standards
  • Cash Drawer Operations
  • Dependable and Cooperative
  • Managing Orders and Deliveries
  • Coffee and Tea Service
  • Cash Handling
  • Multitasking and Organization
  • Time Management and Prioritization
  • Adaptability and Flexibility

Certification

  • Aged Care/ Disability CERT 3 Training - April 2023
  • Certified Makeup Artist, Makeup Durbar -May 2018
  • Diploma in Italian Espresso Academy Training of BARISTA in Kathmandu,Nepal Under the Supervision of Espresso Academy Florence - Jan 2021

Timeline

Housekeeping Room Attendant

FOUR SEASONS HOTEL
03.2022 - 09.2022

Crew Member

KFC
02.2022 - 07.2022

COOK

ROOKO BBQ
01.2022 - 11.2022

Crew Member

Mcdonald
03.2021 - Current

Barista

Italian Expresso Academy Nepal
11.2020 - 12.2021

Childcare Educator

Saara Balbatika Preschool
03.2020 - 01.2021

Customer Service Cashier

Evergreen Cafe
02.2020 - 11.2021

Certified Makeup Artist

Makeup Durbar
05.2018 - 01.2022

Bachelor of Early Childhood Education - Childhood Education

Excelsia College

Certificate III - AGED CARE/ DISABILITY

Australian Community And Management College

Bachelor of Accounting - Accounting

Crown Institute of Higher Education

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SONU MAHARJAN