Sonu Rathore

• Provided exceptional customer service, assisting customers with product selection, styling advice, and size recommendations.

• Processed sales transactions efficiently using POS systems while handling cash and card payments.

• Maintained store presentation by organizing displays, restocking inventory, and ensuring cleanliness.

• Met and exceeded sales targets by upselling and cross-selling merchandise.

• Assisted in visual merchandising, ensuring store layouts aligned with brand guidelines and promotional campaigns.

• Handled customer inquiries and complaints professionally to enhance shopping experiences and brand loyalty.

• Assisted customers with styling advice, product recommendations, and sizing to enhance their shopping experience.

• Processed transactions efficiently using POS systems, handling cash, card payments, and refunds.

• Maintained store appearance by organizing stock, refilling shelves, and ensuring a visually appealing layout.

• Worked collaboratively with team members to meet and exceed sales targets.

• Provided support in inventory management, receiving new stock, and performing stock checks.

• Sales & Operations Management: Led store operations, optimized inventory levels, and implemented strategies to exceed sales targets.

• Team Leadership & Customer Service: Recruited, trained, and managed staff to deliver excellent customer experiences and drive brand loyalty.

• Visual Merchandising & Loss Prevention: Ensured appealing product displays, maintained stock accuracy, and enforced loss prevention measures.