Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Additional achievement
Publications
Project achievement
Timeline
Generic
Sonya Mackenzie

Sonya Mackenzie

Elwood,VIC

Summary

Highly experienced and transformational Learning and Development Leader with over 18 years of driving business growth and performance improvement through strategic talent management, instructional design, and organisational change initiatives. Leveraging expertise in education, training and capability uplift to deliver high-impact solutions that enhance employee engagement, productivity, and job satisfaction. Respected for developing and implementing effective training programs, managing cross-functional teams, and fostering collaborative partnerships with stakeholders to achieve shared goals and objectives.

Overview

14
14
years of professional experience

Work History

Technical Director-Education

Mott MacDonald Education
01.2023 - Current
  • Promoted to Technical Director-Education, recognising outstanding technical leadership, expertise, and contributions to education innovation
  • Headed the development of online learning modules utilizing Canvas and Rise.com, leveraging technical expertise and leadership skills to deliver engaging and impactful e-learning solutions
  • Managed millions of education budgets, achieving tangible reduction in costs, and boosting program effectiveness
  • Provided technical assistance and guidance to education professionals, improving their capacity and capability and enhancing the quality of education services delivered
  • Evaluated emerging technologies for potential integration into existing systems or future projects.
  • Collaborated with cross-functional teams to efficiently complete large-scale projects on time and within budget constraints.
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Developed innovative solutions to complex technical problems, resulting in improved system performance.

Principal Project Manager

Mott MacDonald Education
01.2022 - 01.2023
  • Promoted to Principal Project Manager, demonstrating exceptional leadership, strategic vision, and project delivery expertise, and assuming increased responsibility for driving high-impact projects and teams
  • Collaborated with cross-functional teams to deliver education projects, with on-time completion and excellent client satisfaction rate
  • Implemented project management processes and procedures, reducing project costs by 33% and improving quality ratings
  • Conducted risk management and mitigation efforts, reducing project risks and minimising potential losses

Senior Project Manager

Mott MacDonald Education
01.2021 - 01.2022
  • Successfully managed a portfolio of 10+ educational projects, delivering all within scope, budget, and timeline
  • Led cross-functional teams in the development and implementation of innovative educational programs, enhancing student engagement and achieving a commendable improvement in learning outcomes
  • Streamlined project management processes, reducing project completion time and operational costs annually, through effective resource allocation and process optimisation
  • Implemented a data-driven approach to professional learning, accomplishing an outstanding increase in data-driven decision-making and program effectiveness

General Manager of Professional Learning

Hawker Brownlow Education
01.2019 - 01.2020
  • Executed a comprehensive mentoring program for contract training associates, boosting quality assurance efficiency and capacity building
  • Collaborated with system and school leaders to design and deliver targeted professional learning plans
  • Effectively managed resource distribution for professional learning services, securing a 100% satisfaction rate from customers and stakeholders, and boosting tender wins
  • Spearheaded the development of policies and processes for the professional development unit, achieving a notable reduction in errors and increasing staff performance
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Senior Director of Professional Learning

Solution Tree Australia
01.2018 - 01.2019
  • Championed a comprehensive recruitment strategy, driving an increase in qualified training associates and a reduction in turnover rate
  • Designed and delivered high-quality professional development services for school and education systems, sustaining client satisfaction and repeat business
  • Established a quality assurance framework for training associates, ensuring total compliance with industry standards and increasing associate performance

Senior Project Manager/Senior Events Manager

Charles Darwin University: Centre for School Leadership
08.2016 - 12.2017
  • Orchestrated the launch of a learning program aligned with key outcomes in the Partnership Agreement, engaging stakeholders through effective advisory and working groups
  • Created an online interactive learning program using e-learning and adult learning instructional design principles
  • Professionally negotiated and coordinated with academic and senior secondary staff to deliver optimized campus-based learning experiences for senior secondary students
  • Effectively monitored and reported key deliverables to stakeholders, including financial management and reporting, with on-time delivery

Director of Professional Standards

The Northern Territory Centre for School Leadership
01.2013 - 01.2015

Regional Mentor Capacity Building

The Northern Territory Department of Education
01.2012 - 12.2012

Senior Manager Phases of Learning

The Northern Territory Department of Education
01.2011 - 01.2012

Education

Master of Education - International (Coursework, Research)

Charles Darwin University
2018

Bachelor of Education - Further Education and Training

University of Southern Queensland
1998

Graduate Diploma - Psychology

Charles Darwin University
2013

Skills

  • Project Management
  • Strategic Planning
  • Instructional Design
  • Organizational Change
  • Leadership Development
  • Cross-Functional Teams
  • Stakeholder Engagement
  • Training Delivery
  • Coaching and Mentoring
  • Performance Improvement
  • Process Optimization
  • Data Analysis
  • Budget Management
  • Time Management
  • Communication Skills
  • Collaboration and Partnership
  • Problem-Solving and Conflict Resolution
  • Change Management and Adaptability
  • Cultural Competency

Accomplishments

  • Appointed Victoria State Lead for the company's Reconciliation Action Plan (RAP) committee, leveraging leadership and strategic skills to drive reconciliation efforts and promote diversity and inclusion.
  • Involved in leadership development programs for several leaders, and implemented change management initiatives driving leadership effectiveness and a significant increase in employee engagement.
  • Collaboratively designed and delivered leadership development programs for a diverse audience, including company employees, sub-consultants, and clients.
  • Improved system performance via process improvements and the development of a positive team culture.
  • Worked with team members to drive business expansion across the Northern Territory and Western Australia, boosting revenue and increasing market share.
  • Built strategic partnerships with universities and registered training organisations, increasing ETCU services.
  • Co-designed business development strategies for micro-credentialing, psychometric tool usage, and competitor analysis, achieving a 25% increase in sales leads.

Affiliations

  • Cognitive Coaching Training Associate, Thinking Collaborative, USA
  • GROWTH Coaching executive/leadership coach, Growth Coaching International
  • Facilitator EQ-i2 and EQ360 Emotional Intelligence Perceptual Profile Tools, MHS
  • DISC Advanced accredited consultant/coach

Additional achievement

  • Director of Professional Standards, The Northern Territory Centre for School Leadership, 01/01/13, 12/31/15
  • Regional Mentor Capacity Building, The Northern Territory Department of Education, 01/01/12, 12/31/12
  • Senior Manager Phases of Learning, The Northern Territory Department of Education, 01/01/11, 12/31/12

Publications

Economic Productivity and Global Education: A Critique (sonya-mackenzie.wixsite.com)

Project achievement

  • Led tender response and project deliverables including facilitated eight-day foundation seminars for various cohorts of educators.
  • Managed a university-wide learning program for senior secondary students, fostering partnership between Charles Darwin University and the Northern Territory Department of Education.
  • Facilitated capacity-building programs for educators enrolled in the national certification process, supporting their professional growth and development.
  • Assessed educators according to national certification and assessment processes, ensuring high standards of teaching excellence.
  • Managed a systemic professional learning model, supporting Northern Territory teachers in transitioning to the Australian Curriculum during its first phase of implementation across Australia.

Timeline

Technical Director-Education

Mott MacDonald Education
01.2023 - Current

Principal Project Manager

Mott MacDonald Education
01.2022 - 01.2023

Senior Project Manager

Mott MacDonald Education
01.2021 - 01.2022

General Manager of Professional Learning

Hawker Brownlow Education
01.2019 - 01.2020

Senior Director of Professional Learning

Solution Tree Australia
01.2018 - 01.2019

Senior Project Manager/Senior Events Manager

Charles Darwin University: Centre for School Leadership
08.2016 - 12.2017

Director of Professional Standards

The Northern Territory Centre for School Leadership
01.2013 - 01.2015

Regional Mentor Capacity Building

The Northern Territory Department of Education
01.2012 - 12.2012

Senior Manager Phases of Learning

The Northern Territory Department of Education
01.2011 - 01.2012

Master of Education - International (Coursework, Research)

Charles Darwin University

Bachelor of Education - Further Education and Training

University of Southern Queensland

Graduate Diploma - Psychology

Charles Darwin University
Sonya Mackenzie