Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Sonya Roberts

Ipswich,QLD

Summary

I am a detail-oriented team player with strong organizational skills with great communication. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience

Work History

Accountant

Hybrid Accounting
08.2019 - Current
  • Increased efficiency by streamlining accounting processes and implementing new financial software.
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Maintained compliance with federal, state, and local tax laws by staying informed about changes and filing all required forms accurately and promptly.
  • Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.

Manager

Glebe Road Takeaway
06.2010 - 07.2015
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.

Cleaner

Absolute Domestics
06.2008 - 09.2009
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.

Customer Service Cashier

Smokemart
12.2006 - 05.2007
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Managerial

Impulse Fashion
01.2005 - 05.2005
  • Enhanced team productivity by streamlining communication channels and implementing efficient project management tools.
  • Optimized daily operations by developing comprehensive schedules, task lists, and procedures.
  • Assisted in budget planning and financial analysis, resulting in cost savings and improved resource allocation.
  • Managed vendor relations to ensure timely delivery of products and services, enhancing overall company performance.

Full time worker

Action Supermarket (IGA) Brassall
01.2002 - 12.2004
  • Customer Service, Money handling/Efts, Cleaning, Stock take, Sorting/Packing stock, Computer, telephone, faxing skills, Ordering stock, Health and Safety training

Factory Labourer

Sunfresh Linen
01.2000 - 11.2001
  • Cleaning, Packing orders, Washing Linen

Education

Commercial Law

Monarch Institute
Ipswich, QLD
10.2021

Diploma of Accounting

Monarch Institute
Ipswich, QLD
09.2021

Certificate IV in Accounting & Bookkeeping

Monarch Institute
Ipswich, QLD
08.2019

Skills

    • Great Communication Skills
    • Calculating Liabilities
    • Financial Reporting
    • Tax Preparation
      • Payroll Administration
      • Bookkeeping
      • Cloud Accounting
      • Invoice Balancing

Personal Information

Date of Birth: 18/09/1987


References

  • Mrs. Di Vlasij, Glebe Road Takeaway, 0401 659 034
  • Miss. Maddison McLeish, Glebe Road Takeaway, 0413 132 487
  • Mr Stephen Roberts, Skr Transport, 0423 406 263

Timeline

Accountant

Hybrid Accounting
08.2019 - Current

Manager

Glebe Road Takeaway
06.2010 - 07.2015

Cleaner

Absolute Domestics
06.2008 - 09.2009

Customer Service Cashier

Smokemart
12.2006 - 05.2007

Managerial

Impulse Fashion
01.2005 - 05.2005

Full time worker

Action Supermarket (IGA) Brassall
01.2002 - 12.2004

Factory Labourer

Sunfresh Linen
01.2000 - 11.2001

Commercial Law

Monarch Institute

Diploma of Accounting

Monarch Institute

Certificate IV in Accounting & Bookkeeping

Monarch Institute

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Sonya Roberts