Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Led teams of customer service-focused employees to improve customer ratings, reduce complaints and increase business. Conscientious Customer Service Officer with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Diploma of Education
Assisting in class rooms supporting students both academically and monitoring behaviour.
Taking small groups to consolidate tasks
Conducting Speech sessions
Photocopying/preparing worksheets for the teachers
Watching my children play sport (football, netball, basketball and horse riding)
Walking
Reading
Dining Out
Keeping Fit
Paul Thomson
Head Of Group Properties
Bendigo and Adelaide Bank
Ph: 0419308120
Tracy Angove
Class Teacher
Ph: 0417378010