Soo Jin Yang
Toowong,QLD
Summary
With over 5 years of experience in customer-facing roles, I excel in communication with customers and colleagues, problem-solving, and delivering exceptional service in diverse environments.
Overview
10
10
years of professional experience
Work History
Clinical Research Associate
Tigermed
04.2020 - 06.2024
- Collaborated with cross-functional teams to successfully meet project timelines and deliverables.
Registered Nurse
Dankook University Hospital
08.2018 - 02.2020
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Cafe Worker
Right Coffee
03.2017 - 07.2018
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
Salesperson
Decor Shop
02.2016 - 01.2017
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
Receptionist
Shinsegae Department Store
12.2014 - 02.2016
- Confirmed appointments, communicated with clients, and updated client records.
Education
No Degree - General English Course, Upper Intermediate B2
Shafston
Brisbane10.2024
Bachelor of Nursing - Nursing
Danook University
South Korea02.2018
Skills
- Time Management
- Customer service
- Sales management
- Teamwork and Collaboration
- Strong resistance to stress
- Kind and easy-going
Timeline
Clinical Research Associate
Tigermed
04.2020 - 06.2024
Registered Nurse
Dankook University Hospital
08.2018 - 02.2020
Cafe Worker
Right Coffee
03.2017 - 07.2018
Salesperson
Decor Shop
02.2016 - 01.2017
Receptionist
Shinsegae Department Store
12.2014 - 02.2016
No Degree - General English Course, Upper Intermediate B2
Shafston
Bachelor of Nursing - Nursing
Danook University
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