SOPAKTRA SOTH
Keysborough
Summary
Responsible retail associate with excellent customer service and interpersonal skills. Committed to making every customer feel welcomed and assisting with any need. Advanced knowledge of fashion trends and popular looks. Recognized for fast learning and adapting to new environments. Enthusiastic to learning new things and ready to take on new challenges.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Cotton On
11.2020 - Current
- Greeted each customer and offered assistance in finding requested items
- Helped customers by answering questions and locating merchandise
- Arranged fixtures for display to highlight new styles, attract customers and promote sales
- Initiated friendly conversation with customers to determine level of assistance required
- Processed merchandise returns and exchanges for customers to refund payments
- Handled price checks, fitting room returns to keep store orderly and efficient
- Answered questions about current promotions and resolved issues according to store policies
- Restocking shelves and putting out stock on floor.
Retail Assistant
Superdry Chadstone
01.2023 - 06.2023
- Opening and closing the store
- Cashed in and out tills at the start of day and end of day
- Processed valuable goods with care
- Restocking merchandise and replenishing stock
- Managing to reach budget and exceeding KPIS.
Retail Sales Associate
SODA fashion
01.2019 - 07.2019
- Engaged with customers enthusiastically by providing adequate customer service for their experience
- Happily, welcomed customers, offered to help locate items and suggest an item without being too pushy
- Cash and EFTPOS handling
- Organized store by returning merchandise to proper areas and restocked displays.
Customer Service Cashier
Nandos - Braeside
07.2016 - 10.2017
- Received and processed customer payments on a daily basis
- Refilled beverages, condiments
- Followed restaurant guidelines in regard to food safety and hygiene to prevent illness
- Counted product stock to maintain inventory records.
Education
Diploma - Business
RMIT University
Melbourne, Victoria10.2018
High School Diploma -
Keysborough Secondary College
Melbourne, Victoria11.2017
Skills
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Meeting Sales Goals
- Product Recommendations
- Customer Service
- Product Knowledge
- Stocking and Receiving
- Locating Merchandise
- Time Management
Timeline
Retail Assistant
Superdry Chadstone
01.2023 - 06.2023
Retail Sales Associate
Cotton On
11.2020 - Current
Retail Sales Associate
SODA fashion
01.2019 - 07.2019
Customer Service Cashier
Nandos - Braeside
07.2016 - 10.2017
Diploma - Business
RMIT University
High School Diploma -
Keysborough Secondary College
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