Sophanavy Setha
Melbourne,VIC
Summary
Skilled in bookkeeping and possessing exceptional oral communication abilities, I have significantly enhanced client support and educational outreach at Local4Local. My experience spans from coordinating volunteers to providing tailored educational support, showcasing my ability to analyze, educate, and improve customer and student experiences. Fluent in English and Khmer, I excel in environments requiring meticulous attention to detail and robust interpersonal skills.
Overview
4
4
years of professional experience
Work History
Online Biology Tutor
Self-employed
Springvale, Victoria
06.2022 - 02.2024
- Offered tailored support for students mastering advanced biological concepts.
- Analyzed assignments to determine students' understanding of Biology concepts.
- Designed quizzes and tests to assess student's grasp of content.
Shipping Assistant
Pol Kakda (Cambodia) Co.,LTD
Phnom Penh, Cambodia
08.2021 - 02.2022
- Ensured communication of supply needs to relevant parties.
- Verified condition of packages before dispatch.
- Ensured compliance with customer requirements for all dispatch operations.
Accountant Assistant
Berry Apparel (Cambodia) Co., LTD
Phnom Penh, Cambodia
02.2021 - 07.2021
- Oversaw the integrity of financial records through meticulous transaction verification.
- Documented business activities expenses in organized journal entries.
- Conducted thorough reviews to ensure accuracy in accounts.
Relationship Coordinator
Local4Local
Phnom Penh, Cambodia
08.2020 - 02.2021
- Evaluated customer feedback to pinpoint service delivery deficiencies.
- Generated reports detailing customer trends and preferences for management review.
- Uncovered avenues for expanding clientele into diverse sectors.
- Coordinated and maintained client relationships through timely communication.
Volunteer Coordinator
Local4Local
Phnom Penh, Cambodia
10.2019 - 06.2020
- Coordinated onboarding and orientation for new volunteers.
- Created job descriptions for all volunteer roles.
- Organized training programs for volunteers.
- Facilitated communication between staff members and volunteers.
Education
Bachelor of Biomedical Science -
Monash University
Clayton, VIC12-2023
High School Diploma -
ICS International School
Phnom Penh, Cambodia10-2019
Bachelor of Medical Science And Doctor of Medicine -
Monash University
Clayton, VICSkills
- Oral communication
- Client support
- Bookkeeping knowledge
- Customer education
- Disability awareness
- Teaching strategies
- Scientific writing
- English and Khmer fluency
Languages
English
Native/ Bilingual
Cambodian
Native/ Bilingual
References
References available upon request.
Timeline
Online Biology Tutor
Self-employed
06.2022 - 02.2024
Shipping Assistant
Pol Kakda (Cambodia) Co.,LTD
08.2021 - 02.2022
Accountant Assistant
Berry Apparel (Cambodia) Co., LTD
02.2021 - 07.2021
Relationship Coordinator
Local4Local
08.2020 - 02.2021
Volunteer Coordinator
Local4Local
10.2019 - 06.2020
Bachelor of Biomedical Science -
Monash University
High School Diploma -
ICS International School
Bachelor of Medical Science And Doctor of Medicine -
Monash University
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