Summary
Overview
Work History
Education
Skills
Languages
Skills
Timeline
Generic

Sophea Phat

Canley Heights,NSW

Summary

Proven Sales Assistant with a track record of enhancing customer satisfaction and boosting sales through expert relationship building and cash management skills. Excelled at Novo Shoes by consistently surpassing sales targets and identifying upselling opportunities, significantly increasing transaction values. Specializes in providing exceptional service and processing payments efficiently.

Resourceful Sales Assistant known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, inventory control, and point-of-sale systems. Excel in communication, teamwork, and adaptability, enabling successful interactions with customers and team members to achieve sales targets.

Overview

2026
2026
years of professional experience

Work History

Sales Assistant

William shoes
Merrylands, NSW
01.2025 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Identified upselling opportunities, contributing to increase in average transaction value.
  • Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of the sales floor area at all times.

Sales Assistant

Novo Shoes
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Education

Nursing

Western Sydney University
Sydney, NSW
07-2028

Skills

  • Critical thinking
  • Patient care
  • Basic life support
  • Relationship building
  • Team support and assistance

Languages

5,5

Skills

Timeline

Sales Assistant

William shoes
01.2025 - Current

Sales Assistant

Novo Shoes

Nursing

Western Sydney University
Sophea Phat