Summary
Overview
Work History
Skills
Timeline
Generic

Sophea Sieng

Granville,Australia

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

1
1
year of professional experience

Work History

Crew Member

Burgers Anonymous x Tacos Anonymous
06.2024 - Current
  • Manage a consistent workflow during rush hours while actively communicating with coworkers, allowing for 80% less margin for errors and halved waiting time, contributing to a 30% increase in overall sales in 3 months
  • Provide impeccable customer service and answer all menu item inquiries with clarity and confidence, resulting in a comfortable dining experience and 95% satisfaction rate from customers
  • Assist with store upkeep, including but not limited to cleaning, organisation, and food preparation, leading to a hygienic working environment
  • Assist with arranging the store for opening and closing at 100% accuracy, allowing for a smooth and timely operation

Allrounder

The Mill Café & Kitchen
02.2024 - 04.2024
  • Provide friendly customer service and catering services at a steadfast pace, contributing to a 20% increased customer retention and satisfaction
  • Regularly clean and sanitise dining tables and general areas, allowing for a welcoming and healthy dining environment, assisting further with the satisfaction rate
  • Take and remember complex orders and requests with 90% efficiency, resulting in less dissatisfied customers

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Timeline

Crew Member

Burgers Anonymous x Tacos Anonymous
06.2024 - Current

Allrounder

The Mill Café & Kitchen
02.2024 - 04.2024

Similar Profiles

CREATE PROFILE
Sophea Sieng