Sopheara Hem
Adelaide,SA
Summary
Reliable hospitality worker who almost never calls in sick or is late, takes initiative, and learns better ways to go around things. Very good at handling unhappy customers, and always remains calm in confronting situations. Professional, productive, and efficient when doing tasks. Has worked in all areas at McDonald's and is very experienced with customer service. Excelling in experience at working with others, adapting, communicating, and adhering to customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Adelaide, SA
04.2024 - Current
- Organized and restocked supplies to support operations and team productivity.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained an organized work area to ensure efficient operations.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Our Lady of The Sacred Heart College
Adelaide, SA10-2026
Skills
- Customer service
- Order processing
- Team collaboration
- Time management
- Problem solving
- Cleaning and sanitizing
- Crew leadership
- Attention to detail
Accomplishments
- I have won an award for Podcast of the Year, which was awarded by ArchD Radio
Languages
Cambodian
Professional
Affiliations
- A part of co-curricular activities called "Out of Campus," which includes participating in out-of-school events and volunteering in leadership roles
- Captain of a podcasting co-curricular in which I often lead in meetings
Timeline
Crew Member
McDonald's
04.2024 - Current
Our Lady of The Sacred Heart College