Summary
Education
Skills
Demonstrated Key Skills
Personal Information
Work Employment History
Timeline
Generic

Sophee Gobbett

Noble Park

Summary

With 19 years of experience working with CBA, I offer a solid background in delivering exceptional support and solutions. Known for reliability, adaptability, and unwavering commitment to team success. Strong interpersonal skills and ability to navigate complex customer interactions with ease.

I am knowledgeable and dedicated to customer service and have extensive experience in the finance sector. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Education

Diploma - Business (accounting)

Prahran Tafe
01.1994

High School - Year 11 - 12

Chandler High School
01.1991

High School - Year 7 - 10

Westall High School
01.1989

Skills

  • Teamwork
  • Motivation & Discipline
  • Customer service
  • Good communication skills
  • Customer satisfaction measurement
  • Customer relations
  • Assertiveness
  • Excellent written and oral communication
  • Complaint resolution
  • Problem resolution
  • Customer retention

Demonstrated Key Skills

  • Teamwork, Ability to work constructively as part of a team in the pursuit of team goals, share information, support others, show consideration, concern and respect for others feelings and ideas; accommodate and work well with the different working styles of others. Extensive experience gained both through various group assignments undertaken at my employment in banking and industry.
  • Motivation & Discipline, Able to maintain a strong focus on tasks to meet strict deadlines. In addition, I am able to persevere and follow up tasks to maximise outcomes.

Personal Information

Date of Birth: 10/15/70

Additional language: Khmer

Work Employment History

  • Commonwealth Bank, Full time Customer service representative, June 2006- 2014
  • Commonwealth Bank, Part time Customer service specialist, 2014- current

Timeline

Diploma - Business (accounting)

Prahran Tafe

High School - Year 11 - 12

Chandler High School

High School - Year 7 - 10

Westall High School
Sophee Gobbett