Sophey Utuva
Clyde,VIC
Summary
I recently graduated from Cranbourne Secondary College and have three years of volunteer experience in hospitality, helping provide meals for families in need. This role has taught me important skills like teamwork, communication, and customer service. My goal is to study Aged Care after completing my education, and I’m excited to begin building my career in this field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volunteer
Adra
Carrum Downs, VIC
01.2022 - 11.2026
- Coordinated community outreach initiatives to enhance service delivery and engagement.
- Developed training materials for volunteers to improve operational efficiency.
- Managed logistical aspects of event planning and execution, focusing on adherence to organizational guidelines.
- Assisted in resource allocation to optimize program effectiveness and reach.
Education
High School Diploma -
Cranbourne Secondary College
Cranbourne, VIC02.2026
Skills
- Customer Service
- Emphasis on engaging with customers at ADRA, trying to make them smile and feel positive when giving out food packages
- Always willing to support customers/people in need with anything they need help with
- Teamwork
- Can organise myself within a team so we can work on separate tasks during an event eg having a cooking team, a food preparation team and a customer service team at BBQ’s
- Have worked in teams with diverse ages and cultural backgrounds and communicate well with them in order to achieve a common goal eg preparing food for 200-300 people
- Time Management
- Am able to work under time pressure to meet tight deadlines for example preparing food (eg lasagna, mashed potato) in the morning in a team for donations that evening
- Always show up to work and important events on time
Certification
- Cert III in Health Service and Assistant.
Timeline
Volunteer
Adra
01.2022 - 11.2026
High School Diploma -
Cranbourne Secondary College