Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sophia Alhassan

Melbourne

Summary

Proactive and customer-focused, excelled at Hoyts by enhancing customer satisfaction and streamlining checkout processes. Demonstrated exceptional teamwork, multitasking, and problem-solving abilities. Achieved significant improvements in cinema cleanliness and efficiency, maintaining high standards in fast-paced environments. Skilled in customer service and time management, consistently met tight deadlines and exceeded expectations.

Overview

2025
2025
years of professional experience

Work History

Assistant Volunteer Coach

Team Adrenalin
  • Contributed to a positive coaching environment, fostering strong relationships with athletes and their families.
  • Maintained a safe training environment by enforcing proper safety protocols at all times during practices and games.
  • Led group exercises sessions as part of regular practice schedule aimed at building strength and endurance while reducing risk of injury.
  • Organized team-building activities to strengthen relationships among athletes and improve overall morale.

Crew Member

Hoyts
08.2024 - 11.2024

Assisted customers efficiently at checkout.

Processed customer payments accurately.

Performed thorough cleaning of cinema theatres.

Conducted regular bathroom and cinema inspections at half-hour intervals.

Replenished snack supplies, drink cups, napkins.

Conducted hourly sanitation of drink towers, counters, and tables.

Offered guidance during customer calls.

Operated popcorn machine, maintained inventory levels.

Education

Mount Alexander College
Melbourne, Australia
2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem solving
  • Flexible schedule

Languages

Arabic
Full Professional
English
Native or Bilingual

Timeline

Crew Member

Hoyts
08.2024 - 11.2024

Assistant Volunteer Coach

Team Adrenalin

Mount Alexander College
Sophia Alhassan