Proactive and customer-focused, excelled at Hoyts by enhancing customer satisfaction and streamlining checkout processes. Demonstrated exceptional teamwork, multitasking, and problem-solving abilities. Achieved significant improvements in cinema cleanliness and efficiency, maintaining high standards in fast-paced environments. Skilled in customer service and time management, consistently met tight deadlines and exceeded expectations.
Assisted customers efficiently at checkout.
Processed customer payments accurately.
Performed thorough cleaning of cinema theatres.
Conducted regular bathroom and cinema inspections at half-hour intervals.
Replenished snack supplies, drink cups, napkins.
Conducted hourly sanitation of drink towers, counters, and tables.
Offered guidance during customer calls.
Operated popcorn machine, maintained inventory levels.