Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Bramble

Lockrose,QLD

Summary

Hardworking Floor Worker familiar with operating and maintaining equipment for department. Driven to go above and beyond every day in support of quality, service and productivity goals. Fit and accustomed to long hours, lifting heavy loads and walking great distances.

Overview

2025
2025
years of professional experience

Work History

Floor Worker

Kmart
  • Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
  • Stood for long hours, lifted heavy loads and maintained fast pace.
  • Safely operated equipment such as pallet jacks and forklifts, minimizing the risk of accidents or damage to merchandise.
  • Collaborated with team members to complete daily tasks and achieve store goals.
  • Assisted customers with product inquiries, providing knowledgeable recommendations for their needs.
  • Aided colleagues with training new employees by sharing best practices and offering guidance when necessary.
  • Reduced product waste by efficiently stocking shelves and rotating inventory.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Enhanced customer satisfaction by maintaining a clean and safe shopping environment.
  • Trained new workers to properly handle machinery and equipment.
  • Moved materials to designated staging areas.
  • Contributed to increased sales by creating attractive merchandise displays that showcased products effectively.

Csa

Freedom Fuels
03.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Connected with customers by listening to concerns and answering questions.
  • Resolved escalated customer complaints professionally and efficiently, restoring client confidence in the brand.
  • Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.
  • Participated in visual merchandising efforts, creating appealing displays that showcased products effectively.
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.
  • Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
  • Cross-trained and provided backup support for organizational leadership.
  • Trained new personnel regarding company operations, policies and services.
  • Trained staff on operating procedures and company services.

Casual

KFC
10.2020 - 11.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Lockyer District Highscho
Gatton, QLD
12.2022

Skills

  • Order picking
  • Heavy lifting
  • Stock replenishment
  • Loading and unloading
  • Cleaning procedures
  • Safety awareness
  • Packaging and labeling
  • Physically fit
  • Merchandising techniques
  • Workplace safety
  • Emergency procedures
  • Hazardous materials

Timeline

Csa

Freedom Fuels
03.2023 - Current

Casual

KFC
10.2020 - 11.2021

Floor Worker

Kmart

Lockyer District Highscho

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Sophia Bramble