Sophia Brooks
Melbourne,VIC
Summary
Organized, motivated and friendly employee eager to apply time management, organizational and customer service skills in a healthy FMCG environment. Seeking an entry-level opportunity to expand skills while upholding and advocating for the company's core values.
Overview
5
5
years of professional experience
Work History
Pool Lifeguard
Melbourne Sports and Aquatic Centre
Albert Park, Victoria
04.2023 - Current
- Conducted safety checks on pool equipment and facility grounds to ensure guest safety.
- Monitored swimmers, enforcing rules and regulations while providing assistance when needed.
- Maintained order in the pool area, ensuring all guests followed posted rules and regulations.
- Inspected pool areas for cleanliness, reporting any concerns to supervisor immediately.
- Created daily activity reports to document patron behavior and incidents that occurred at the pool facility.
- Responded quickly to any medical emergencies according to established protocols.
- Attended regular staff meetings to discuss new policies, procedures and safety issues.
- Communicated effectively with supervisors regarding staffing levels, maintenance needs and special requests from guests.
- Provided excellent customer service by responding promptly to guest inquiries or complaints.
- Interacted positively with guests by answering questions about the pool facility or offering advice on aquatic activities.
Surf Life Saver (Volunteer)
Port Melbourne Surf Life Saving Club
Port Melbourne, VIC
12.2018 - Current
- Achieved 91.75 volunteer patrolling hours to date;
- Apply knowledge of the surf environment including hazards and surf conditions;
- Apply surf skills and techniques for self-survival in the water while negotiating prevailing surf conditions with or without a flotation device;
- Prepare for and respond to a rescue with appropriate rescue and personal protective equipment;
- Participate in assessing a rescue scene;
- Safely perform a rescue using appropriate equipment and rescue techniques while following Surf Life Saving procedures;
- Conclude rescue operations in line with Surf Life Saving policies and procedures;
- Safely use Surf Life Saving communications systems and radio equipment to support communications consistent with Surf Life Saving policies and procedures;
- Apply fault-finding techniques and maintain Surf Life Saving radio equipment;
- Respond to an emergency situation requiring cardiopulmonary resuscitation (CPR);
- Perform a primary victim assessment including cardiopulmonary resuscitation (CPR) and use of an automated external defibrillator (AED);
- Accurately report and convey incident details to emergency response services while maintaining confidentiality of records and information in line with statutory and Surf Life Saving policies.
Babysitter
Sally Lewis
Brighton, VIC
11.2021 - 05.2022
- Supervised and cared for 1 child aged 4.
- Read stories and played alphabet games to promote early literacy.
- Assisted children with bathing and toileting to instill proper hygiene.
- Organized various leisure activities, games, crafts and outings to keep children entertained and busy.
- Prepared healthy and nutritious snacks and meals according to individual needs.
- Balanced attentive and loving childcare with proactive focus on keeping home neat, organized and safe.
- Assisted parent with household chores such as laundry.
Education
Year 12 -
Firbank Grammar School
Brighton, VIC10-2024
Bronze Medallion - Life Saving & CPR
Royal Life Saving Society
Australia06.2021
References
Letter of Support - Port Melbourne (Middle Park) Surf Life Saving Club (attached)
Contact details of Lifeguard Supervisor from MSAC upon request
Timeline
Pool Lifeguard
Melbourne Sports and Aquatic Centre
04.2023 - Current
Babysitter
Sally Lewis
11.2021 - 05.2022
Surf Life Saver (Volunteer)
Port Melbourne Surf Life Saving Club
12.2018 - Current
Year 12 -
Firbank Grammar School
Bronze Medallion - Life Saving & CPR
Royal Life Saving Society
Similar Profiles
Thomas HarveyThomas Harvey
Venue Operations Officer at Melbourne Sports and Aquatic Centre, MSACVenue Operations Officer at Melbourne Sports and Aquatic Centre, MSAC
Harry CooperHarry Cooper
Aquatics Operations Supervisor at Melbourne Sports & Aquatic CentreAquatics Operations Supervisor at Melbourne Sports & Aquatic Centre
Aliya MalikAliya Malik
Lifeguard at Reservoir Leisure Centre, Melbourne Sports and Aquatics Centre (MSAC) and Crown Hotels MelbourneLifeguard at Reservoir Leisure Centre, Melbourne Sports and Aquatics Centre (MSAC) and Crown Hotels Melbourne
David William BrownDavid William Brown
National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)
Monika Monika null
Software Test Analyst at ValueBound Inc.Software Test Analyst at ValueBound Inc.