Sophia Broomhead
Saint Leonards,VIC
Summary
Dynamic and results-oriented professional with extensive experience in customer service and teamwork, demonstrated at Kentucky Fried Chicken and other establishments. Excelled in multitasking and organization, enhancing operational efficiency and customer satisfaction. Skilled in clear communication and problem-solving, ensuring high standards of service and team collaboration. Proven ability to adapt to flexible schedules and maintain rigorous hygiene standards.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Member
Kentucky Fried Chicken
08.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Wait Staff Member
Wildings
10.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Assistant
Tuckerberry Hill
12.2020 - 02.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Processed transactions accurately while maintaining a high level of customer service.
- Managed efficient cash register operations.
Education
High School Diploma -
Saint Ignatius
Geelong10-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
Timeline
Crew Member
Kentucky Fried Chicken
08.2023 - Current
Wait Staff Member
Wildings
10.2022 - 02.2023
Sales Assistant
Tuckerberry Hill
12.2020 - 02.2022
High School Diploma -
Saint Ignatius
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