Sophia Calluthers

• Supported commercial property management operations by managing legal documentation and compliance requirements related to leasing and tenancy outgoings.
• Assessed tenancy outgoings in alignment with lease provisions and relevant legislation to maintain regulatory compliance.
• Evaluated financial data and metrics to enhance property and legal reporting initiatives.
• Utilized property management and administrative software to maintain comprehensive and organized records and documentation.
• Oversaw client correspondence, implemented conflict resolution strategies, and maintained high standards of professional communication.
• Analysed market trends and regulations to establish a solid foundation in commercial property management.
• Coordinated simultaneous task execution while balancing independent responsibilities and collaborative efforts to ensure timely completion.
• Managed documentation and data entry using Microsoft Office and administrative systems to support organizational tasks.

• Facilitated structured instruction to uphold duty of care responsibilities, enhancing educational outcomes.
• Oversaw the management of application forms and leasing documents to ensure compliance. Led the review process for grading records and attendance to enhance accuracy. Coordinated administrative functions to streamline operations.
• Engaged with parents, students, and stakeholders to ensure effective communication, maintaining confidentiality and adherence to professional ethics.
• Cultivated strong organizational leadership while enhancing team dynamics and communication.

• Facilitated customer interactions by adhering to regulatory standards while fostering a confident and professional service atmosphere.
• Maintained vigilance over legal requirements to promote safer gambling practices and protect customer welfare.
• Administered point-of-sale transactions and handled customer accounts, emphasizing meticulous accuracy and confidentiality.
• Utilized strong problem-solving and communication skills to resolve customer inquiries and enhance satisfaction.

• Developed staff capabilities through training and support, ensuring adherence to leadership standards, professionalism, and confidentiality protocols.
• Processed customer transactions and meticulously documented records through effective use of POS systems.
• Reviewed and enforced organizational policies and procedures to maintain regulatory standards and operational efficiency.
• Streamlined daily operations by demonstrating reliability, optimizing time management practices, and maintaining high standards of attention to detail.

Year 7-Year 12

Year 4

Completed 2025