Sophia Camera
Alphington,VIC
Summary
I am an organized and attentive Front of house server with experience in a busy, high-pressure restaurant environment. I am reliable, hard working and possess an excellent attention to detail. I thrive in a team environment and have a proven ability to build relationships with team members and customers. I have extensive experience in a front of house capacity as a salon assistant, also a high pressure environment. These businesses have provided me the opportunity to hone my excellent customer service, communication and organisational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front of House Server
The Clifton Hotel
11.2023 - Current
- Deliver excellent customer service during peak periods in a high pressure environment, whilst always maintaining a friendly, professional and approachable demeanour.
- Working collaboratively with a team to ensure the dining area always presents as an inviting, clean environment - including efficient clearing and resetting of tables for guests.
- Building rapport not just with guests but with team members to ensure the atmosphere/vibe of the restaurant is a pleasant one.
- Supported overall restaurant operations by assisting with opening and/or closing duties as needed.
Salon Assistant
Zigbi Hairdressing
01.2019 - Current
- Helped prepare clients for hair services by offering tea and coffee and ensuring they're comfortable.
- Prepared workstations for stylists throughout my shift, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional customer service and support to walk-in and scheduled customers.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Cash handling and use of Shortcuts POS systems
Education
Bachelors of Construction Management With Honours -
RMIT University
Melbourne, VIC11.2027
High School Diploma -
Melbourne Girls College
Richmond, VIC11.2023
Skills
Social Perceptiveness
Cleanliness
Phone Etiquette
Transactions and Cash Handling
Point of sale operation
Professional Appearance
Punctuality
Communication
Certification
- Responsible Service of Alcohol, CFT International - November 2023
Refernces
Michael Camera - 0402295196
Aldo Winargoh - 0422830522
Timeline
Front of House Server
The Clifton Hotel
11.2023 - Current
Salon Assistant
Zigbi Hairdressing
01.2019 - Current
- Responsible Service of Alcohol, CFT International - November 2023
Bachelors of Construction Management With Honours -
RMIT University
High School Diploma -
Melbourne Girls College
Similar Profiles
Shanskar RaiShanskar Rai
Waiter at Best Western Clifton HotelWaiter at Best Western Clifton Hotel
NICOLE SEAVERNICOLE SEAVER
Cleaning crew at Hotel CliftonCleaning crew at Hotel Clifton
SADIA NAWAZSADIA NAWAZ
Manager at HOTEL CLIFTONManager at HOTEL CLIFTON