Sophia Cassady-Smallwood
Bowen
Summary
Caring educator who closely monitor's student progress while implementing modern educational techniques into daily practices. Committed to long-term student success through well-rounded educations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Educator
Ingham Early Learning Centre
10.2022 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- cleaning and safe food handling
Hotel Front Desk Receptionist
Lucinda Point Hotel Motel
05.2023 - 07.2023
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
- Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
- Performed administrative tasks such as filing, data entry, and inventory management to support hotel operations.
Waitress
Jufu Chinese
06.2020 - 12.2022
- Taking orders via phone and table
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Receptionist
Mungalla Station
04.2019 - 07.2021
- Improved front desk operations by managing scheduling and appointments effectively.
- Greeted clients and visitors warmly, setting a positive tone for interactions.
- Assisted visitors, providing them with information and guidance for a positive experience.
- Assisted with administrative tasks to support office staff and operations.
- Answered phone calls and routed them to appropriate departments, enhancing communication efficiency
- Answered phone promptly and directed incoming calls to correct offices.
Event Hospitality
Mungalla Station
04.2019 - 07.2021
- Handling and food preparation
- serving of food
- Setting and cleaning venue
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Gilroy Santa Marie College
Ingham, QLD11-2021
Skills
- Problem-solving
- Team collaboration
- Relationship building
- Classroom management
- Lesson planning
- Cultural awareness
- Organization skills
- Time management
- Verbal and written communication
Certification
- Certificate III in Business
- First Aid Certification
- Blue Card
Timeline
Hotel Front Desk Receptionist
Lucinda Point Hotel Motel
05.2023 - 07.2023
Educator
Ingham Early Learning Centre
10.2022 - Current
Waitress
Jufu Chinese
06.2020 - 12.2022
Receptionist
Mungalla Station
04.2019 - 07.2021
Event Hospitality
Mungalla Station
04.2019 - 07.2021
High School Diploma -
Gilroy Santa Marie College