Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Cassady-Smallwood

Bowen

Summary

Caring educator who closely monitor's student progress while implementing modern educational techniques into daily practices. Committed to long-term student success through well-rounded educations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Educator

Ingham Early Learning Centre
10.2022 - Current
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Collaborated with adults and children to provide safe and educational experience.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • cleaning and safe food handling

Hotel Front Desk Receptionist

Lucinda Point Hotel Motel
05.2023 - 07.2023
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
  • Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
  • Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
  • Performed administrative tasks such as filing, data entry, and inventory management to support hotel operations.

Waitress

Jufu Chinese
06.2020 - 12.2022
  • Taking orders via phone and table
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Receptionist

Mungalla Station
04.2019 - 07.2021
  • Improved front desk operations by managing scheduling and appointments effectively.
  • Greeted clients and visitors warmly, setting a positive tone for interactions.
  • Assisted visitors, providing them with information and guidance for a positive experience.
  • Assisted with administrative tasks to support office staff and operations.
  • Answered phone calls and routed them to appropriate departments, enhancing communication efficiency
  • Answered phone promptly and directed incoming calls to correct offices.

Event Hospitality

Mungalla Station
04.2019 - 07.2021
  • Handling and food preparation
  • serving of food
  • Setting and cleaning venue
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Gilroy Santa Marie College
Ingham, QLD
11-2021

Skills

  • Problem-solving
  • Team collaboration
  • Relationship building
  • Classroom management
  • Lesson planning
  • Cultural awareness
  • Organization skills
  • Time management
  • Verbal and written communication

Certification


  • Certificate III in Business
  • First Aid Certification
  • Blue Card


Timeline

Hotel Front Desk Receptionist

Lucinda Point Hotel Motel
05.2023 - 07.2023

Educator

Ingham Early Learning Centre
10.2022 - Current

Waitress

Jufu Chinese
06.2020 - 12.2022

Receptionist

Mungalla Station
04.2019 - 07.2021

Event Hospitality

Mungalla Station
04.2019 - 07.2021

High School Diploma -

Gilroy Santa Marie College
Sophia Cassady-Smallwood