Summary
Overview
Work History
Skills
Certification
Affiliations
Timeline
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Sophia Castronova

Terrigal,New South Wales

Summary

I am offering over 4 years of experience in all different areas. I am High driven and committed to working , in my jobs i seek for opportunity to always learn new skills. In all by jobs i have consistently exceeded expectations and worked very well with my team to do the best.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor /Visual Merchandiser

State Side Sports
Erina Fair, New South Wales
07.2023 - Current
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Complied with company policies, objectives and communication goals.
  • operating the store as a manger 2 days a week providing for the customers and setting tasks for each employee

Casual Team Member

JD Sports
Erina Fair , New South Wales
12.2022 - Current
  • Greeted customers and provided excellent customer service.
  • Answered questions regarding products and services.

  • Worked hard to learn required tasks quickly to maximize performance.

Laborer

cassra
Terrigal, New South Wales
06.2023 - 11.2023
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Completed variety of physical labor tasks.
  • Understood and followed oral and written directions.

Retail Sales Associate

Universal Store
Erina Fair , New South Wales
08.2022 - 01.2023
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Helped customers by answering questions and locating merchandise.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Waitress Supervisor

Allmalay
Avoca Beach, New South Wales
11.2021 - 12.2022
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Maintained accurate records of sales transactions and inventory levels.

Cashier/Sales Associate

Sweet Surprises
Terrigal, New South Wales
01.2022 - 09.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Answered customer questions and provided store information.

Aged Care Volunteer

Aurrum
Erina, New South Wales
12.2019 - 03.2020
  • Provided each aged care resident with help and being slow and understanding with them.
  • Provided guidance and support to fellow volunteers during their shifts.

Skills

  • Staff Management
  • Inventory Control
  • Data Analytics
  • Employee Motivation
  • Training and Mentoring
  • Operations Management
  • Computer Skills
  • Money Handling
  • Teamwork
  • Store Maintenance
  • Flexible Schedule

Certification

  • Certificate III in Fitness

Affiliations

  • i love spending time with friends and family, going to the gym, eating healthy, being by the beach

Timeline

Supervisor /Visual Merchandiser

State Side Sports
07.2023 - Current

Laborer

cassra
06.2023 - 11.2023

Casual Team Member

JD Sports
12.2022 - Current

Retail Sales Associate

Universal Store
08.2022 - 01.2023

Cashier/Sales Associate

Sweet Surprises
01.2022 - 09.2022

Waitress Supervisor

Allmalay
11.2021 - 12.2022

Aged Care Volunteer

Aurrum
12.2019 - 03.2020
  • Certificate III in Fitness

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Sophia Castronova