Sophia Descovich
Brisbane
Summary
Organised and detail-oriented professional with extensive experience in project administration and coordination, service coordination, and estimating. Skilled in managing multiple priorities, ensuring project success, and streamlining operations. Highly proficient in organisation and communication, with a passion for supporting teams and delivering results. Seeking a project coordination role to leverage my expertise in managing workflows, timelines, and resources for seamless project delivery
Overview
4
4
years of professional experience
Work History
Project Estimator
Kolda Refrigeration and Airconditioning
02.2024 - Current
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Prepared bids and proposals to submit to clients and secure new business.
- Monitored project progress to identify and address changes in project scope or budget.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Negotiated contracts with suppliers and vendors, securing best pricing for materials, labor and equipment.
- Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
Project and Service Administrator
Kolda Refrigeration and Air-conditioning
11.2021 - 02.2024
- Collaborated with management and fellow supervisors to organise operations and achieve demanding schedule targets.
- Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
- Managed budgets for multiple projects, ensuring cost-effective allocation of resources and minimizing overspend.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Managed a high volume of service requests, prioritizing tasks to meet deadlines consistently.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
Customer Representative
Sunsuper
02.2021 - 11.2021
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
- Maintained accurate records of all client interactions through diligent use of CRM systems, allowing for targeted follow-ups and efficient customer history referencing.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Whites Hill State College
Camp Hill 11-2019
Skills
- Project planning
- Project estimation and bidding
- Multi-project coordination
- Scope review
- Cost estimation
- Exceptional Organisational Skills
- Problem-solving abilities
- Scheduling and planning
- Multitasking
- Effective communication
- Detail-oriented
Accomplishments
- Successfully streamlined admin team priorities by introducing Asana for operation based tasks.
- Reduced errors in estimating by introducing a standardised process, saving time and increasing consistency.
- Contributed to business growth by identifying cost-saving opportunities during the estimating process.
- Successfully managed multiple projects simultaneously, ensuring all deadlines, budgets, and quality standards were met.
- Implemented effective organisational systems, improving document control and communication flow across stakeholders.
- Promoted from administrative assistant to project estimator due to outstanding performance and organisational skills.
- Acted as the primary liaison between clients, contractors, and internal teams, ensuring clear communication and smooth project execution.
Timeline
Project Estimator
Kolda Refrigeration and Airconditioning
02.2024 - Current
Project and Service Administrator
Kolda Refrigeration and Air-conditioning
11.2021 - 02.2024
Customer Representative
Sunsuper
02.2021 - 11.2021
High School Diploma -
Whites Hill State College
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