Sophia Koumouris
Nudgee Beach
Summary
Hey there, lovely to meet you! I am an individual who loves to learn, which explains the different jobs throughout the years, which has all added to my skillset of the person I am today. I am currently in university to hopefully get into my masters of Dietetics, to continue to learn more about health and help as many people as I can. I have a big passion for health which is why I am a personal trainer and studying what I am. This job has helped me gained such amazing people skills and developing an understanding towards individuals and how to cater for them, as well as being super organized , with the university work balance. These few skills I believe can make me a great asset for your business, as the best workers are the ones who love what they do, and others are able to feel their genuine passion for it, which draws more clients in.
Overview
5
5
years of professional experience
Work History
Personal Trainer and Nutritionist
Jindalee Fitness 24/7 Gym
07.2024 - 05.2025
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Increased client retention through consistent communication, motivation, and support.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Pharmacy Assistant
The Health Food Shop
02.2024 - 07.2024
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Verified order information against computer database.
- Participated in community outreach events to promote health awareness, representing the pharmacy as a knowledgeable resource.
- Verified patient information to correctly dispense medications.
- Answered questions regarding medication instructions and usage.
- Established and maintained patient profiles, updating organizational database with current information.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
Personal Trainer
Goodlife Health Clubs
08.2022 - 06.2024
- Communicated with clients to determine goals and performed client assessments.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Demonstrated safe and proper exercise techniques to clients.
- Measured client overall fitness by completing comprehensive evaluations and physician clearances.
Receptionist
Refine Physiotherapy
07.2022 - 04.2023
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Group Fitness Instructor
Koach Gym
03.2022 - 06.2022
- Encouraged engagement in group fitness classes and gym activities to create and maintain motivational and supportive culture while boosting positive client experiences.
- Monitored form and technique in group environments to maintain individual safety.
- Conducted energizing, fun, safe and educational classes.
- Promoted health and wellness to class members by encouraging sustainable habits and consistency.
- Motivated clients to participate in gym fitness activities and group classes.
Sales Associate
Batch Cookie Bar
11.2021 - 03.2022
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Front of House Waitress
Milky Lane Restaurant
07.2021 - 10.2021
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Cashier
Zone Fresh
12.2020 - 04.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
Uber Eats Delivery Driver
Uber
05.2020 - 09.2020
- Delivered customer orders to homes and places of business within established time frames.
- Planned and executed efficient routes to optimize time and fuel costs.
- Performed research and due diligence to resolve issues.
- Analyzed customer address to determine best route for timely delivery.
Education
Certification 3 & 4 - Fitness
Fit College
Brisbane, QLDBachelor of Science - Bachelor of Health Sciences
The University of Queensland
Brisbane11-2025
High School Diploma - undefined
Australian International School Malaysia
11.2018
Skills
- Leadership Skills
- Dependable and Punctual
- Relationship and Community Building
- Strength and Conditioning
- Prioritization and Time Management
- Appointment Scheduling
- Exercise Physiology
- Customer Service
- Fitness Evaluations
- Nutrition Advisement
- Client Needs Evaluation
- Muscle Recovery and Rehab
- Safety Management
- Diet Coordination
- Food Science Understanding
- Vital Sign Monitoring
- Health Assessments
Languages
Greek
Professional Working
Timeline
Personal Trainer and Nutritionist
Jindalee Fitness 24/7 Gym
07.2024 - 05.2025
Pharmacy Assistant
The Health Food Shop
02.2024 - 07.2024
Personal Trainer
Goodlife Health Clubs
08.2022 - 06.2024
Receptionist
Refine Physiotherapy
07.2022 - 04.2023
Group Fitness Instructor
Koach Gym
03.2022 - 06.2022
Sales Associate
Batch Cookie Bar
11.2021 - 03.2022
Front of House Waitress
Milky Lane Restaurant
07.2021 - 10.2021
Cashier
Zone Fresh
12.2020 - 04.2021
Uber Eats Delivery Driver
Uber
05.2020 - 09.2020
High School Diploma - undefined
Australian International School Malaysia
Certification 3 & 4 - Fitness
Fit College
Bachelor of Science - Bachelor of Health Sciences
The University of Queensland
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