Summary
Overview
Work History
Education
Skills
reference
Timeline
Generic

Sophia Le

Newtown,VIC

Summary

Highly efficient team member and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency and working together as a team to provide best customer service possible.

Overview

3
3
years of professional experience

Work History

Restaurant Team Member

Songbird
02.2024 - Current


  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Hospitality Worker

Sober Ramen And Drunken Dumpling
01.2023 - 09.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.

Casual Team Member

Boost Juice
10.2021 - 01.2022
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Circulated working area to receive work assignments and identify support tasks.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • capable of undertaking substantial lifting to stack shelve

Education

Sport And Fitness - Currently Studying

Finished At Sacred Heart College Newtown
Geelong

Skills

  • Transaction management
  • Cash handling
  • Shelf stocking
  • Excellent Communication

reference

boost 

bjcdimovski@hotmail.com


Songbird

wine@restaurantigni.com


time; availabilities

Mon-Sat 9am-3pm

Timeline

Restaurant Team Member

Songbird
02.2024 - Current

Hospitality Worker

Sober Ramen And Drunken Dumpling
01.2023 - 09.2023

Casual Team Member

Boost Juice
10.2021 - 01.2022

Sport And Fitness - Currently Studying

Finished At Sacred Heart College Newtown

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Sophia Le