Dedicated customer service professional with over eight years of customer service excellence. Proven track record of reliability and effective problem-solving. Seeking a full-time position within a dynamic team. Available for immediate start.
Overview
7
7
years of professional experience
Work History
Barista
Gorilla Grind
Aspley, QLD
09.2025 - Current
Prepared and served high-quality coffee beverages to customers.
Provided excellent customer service by responding to inquiries quickly and professionally.
Maintained a clean and organised workspace, enabling co-workers to locate resources and product.
Operated cash registers to process customer payments.
Monitored inventory levels of supplies and restocked when necessary.
Barista
Refuelled Coffee Co
Aspley, QLD
09.2024 - 09.2025
Maintained cleanliness and organization of the coffee shop environment.
Collaborated with team members to ensure smooth service operations.
Stocked supplies and managed inventory levels in the café area.
Managed morning rush of customers daily with efficient, friendly customer service.
Supervisor
Donut King
North Lakes, QLD
12.2018 - 09.2024
Trained and mentored new staff on customer service standards.
Maintained inventory levels and ordered supplies as needed.
Resolved customer complaints efficiently to enhance satisfaction levels.
Managed cash register operations and balanced daily sales reports.