Sophia Parker
Byron Bay
Summary
Tech-savvy and creative all-rounder with a strong background in team management, customer service, food production and web design. Recognised for exceptional problem-solving abilities, strong teamwork, people skills and a proactive approach to challenges.
Dedicated to maintaining high standards and delivering results and eager to bring my skills and positive work ethic to a new role in your organization.
Overview
8
8
years of professional experience
Work History
Website Designer/Developer
The Links Resort Byron Bay
01.2024 - 02.2025
- Led the complete redesign and development of the company website, improving user experience and visual appeal.
- Developed and implemented custom web solutions, utilizing HTML, CSS, JavaScript, and other web technologies for optimal site performance.
- Managed ongoing site maintenance, ensuring functionality, security updates, and content accuracy were consistently up-to-date.
Production Manager
Honest To Goodness
10.2023 - 02.2025
- Managed the production process of the snack range, ensuring quality, efficiency, and adherence to food safety standards.
- Coordinated stock management, including inventory tracking, ordering, and ensuring timely delivery of raw materials and packaging.
- Developed and implemented production schedules to meet demand, reducing waste and optimizing production output.
- Conducted regular stock audits and maintained accurate inventory records for both raw materials and finished goods.
- Ensured a clean and organized production environment by following proper sanitation and hygiene procedures.
- Continuously reviewed production processes, identifying areas for improvement and implementing corrective actions to increase efficiency and reduce downtime
Assistant Manager
Quench Juice Bar - The Standard Market Company
11.2019 - 12.2022
- Managed a team of 23-30 employees across two stores
- Interviewed and trained new personnel, implementing exercises focused on developing key skills
- Established team priorities, maintained schedules, monitored team performance and conveyed constructive feedback to improve skills
- Effectively delegated work amongst employees to ensure orders, cleaning and restocking was prioritised and completed efficiently
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Managed bulk orders of cleaning supplies, ingredients and packaging on a daily basis
- Memorised approximately 90 menu items
- Open and closing shifts which would consist of prepping fruit and veg, restocking and cleaning the store, placing orders and re-organising storage areas
- Managed large quantities of customer orders efficiently and effectively
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards
- Utilised POS systems to process transactions and often counted and balanced the cash and float at the end of the day
Front Of House Member
Chouquette French Patisserie & Bakery
09.2016 - 11.2018
- Memorised 50+ menu items, all of which I served front of house for our dine-in or takeaway customers
- I often assisted in back of house also; preparing sandwiches, retrieving pastries from the oven, restocking shelves, rotating stock and cleaning silverware
- Utilised POS systems to receive and process food and beverage orders
- Took bulk catering phone orders and documented the orders for the kitchen
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards
- Made sure to frequently clean the display cabinet and rearrange stock in the display to ensure it looked appealing to customers
Education
Bachelor of Arts - Film, Screen And New Media
Queensland University of Technology
Brisbane, QLD10-2022
High School Diploma -
Brisbane Girls Grammar
Brisbane, QLD11-2019
Skills
Leadership & Team Management: Led teams, trained new staff, and ensured efficient workflow in a fast-paced environment
Expertise In Customer Service: With 5 years of customer service experience under my belt, I excel at delivering exceptional customer service and ensuring positive customer experiences
Strong Teamwork Skills: I thrive in collaborative environments and understand what it takes to work effectively as a network
Proactive Problem-Solving: Adept at taking initiative and thinking critically to identify issues and implement effective solutions quickly Skilled at addressing challenges head-on, minimizing disruptions, and ensuring smooth operations
Job Preference
Looking for a casual position (3-4 days a week)
Timeline
Website Designer/Developer
The Links Resort Byron Bay
01.2024 - 02.2025
Production Manager
Honest To Goodness
10.2023 - 02.2025
Assistant Manager
Quench Juice Bar - The Standard Market Company
11.2019 - 12.2022
Front Of House Member
Chouquette French Patisserie & Bakery
09.2016 - 11.2018
Bachelor of Arts - Film, Screen And New Media
Queensland University of Technology
High School Diploma -
Brisbane Girls Grammar
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