Phone Operator
Alfreden Fish and Chip Shop
11.2025 - Current
- Managed incoming calls, providing accurate information to customers regarding menu items and services.
- Processed customer orders efficiently, ensuring accuracy in order details and delivery expectations.
- Assisted with maintaining cleanliness of phone area, contributing to overall shop hygiene standards.
- Adapted quickly to changing customer demands, enhancing service response times during peak hours.
- Collaborated with team members to enhance efficiency during peak service hours.
- Supported customer service initiatives by addressing inquiries and ensuring satisfaction.
- Monitored inventory levels, assisting with restocking supplies as needed for operations.
- Adapted quickly to new tasks and procedures within a fast-paced environment.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.