Sophia Portelli
Morwell,VIC
Summary
Friendly beautician dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cleaner and NDIS Support
Sorensen Cleaning and Support
Newborough, VIC
11.2023 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Provided assistance with laundry services when needed.
Beautician
A World of Beauty
Morwell, VIC
10.2020 - 07.2023
- Performed manicures and pedicures with precision and speed.
- Recommended appropriate beauty treatments to customers based on individual needs.
- Maintained cleanliness of salon equipment and supplies.
- Conducted client consultations to assess preferences for services and products.
- Ensured customer satisfaction by providing quality services in a timely manner.
- Developed strong relationships with clients through great customer service skills.
- Applied makeup professionally including special occasion looks such as weddings or proms.
- Educated customers about proper skincare routines for home use between visits.
- Kept detailed records of all services performed for each client in order to provide personalized follow-up appointments.
- Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
- Adhered strictly to safety protocols while performing treatments.
- Performed lash extensions, classic and volume sets, as well as lash lifts for clients.
- Assisted with client consultations to determine the best type of lash extension for each individual's needs.
- Provided aftercare instructions to clients regarding proper care of their eyelash extensions.
Pharmacy Assistant
Trafalgar Pharmacy
Trafalgar, VIC
07.2020 - 10.2020
- Processed payments from customers using cash registers and debit and credit card terminals.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Greeted customers upon arrival at the pharmacy counter.
- Followed safety procedures when handling hazardous chemicals, such as cleaning solutions.
Education
Trafalgar High School
Trafalgar01-2021
Skills
- Chemical Handling
- Sanitation Practices
- Exceptional time management
- Health and Safety Regulations
- Health and safety compliance
- Professional Appearance
- Customer Service
- Processing payments
- POS System Operation
- Stocking shelves
- Makeup and Lashes
- Appointment Scheduling
- Supply Ordering and Management
- Relationship Building
- Adaptable to Changing Client Needs
- Payment Processing
- Cash Register Operation
- Digital Recordkeeping
- Facial Hair Removal
- Nail Polish Application
- Customer Consultation
Certification
- Certificate III in Retail Cosmetics
- Certificate III in Beauty Services
- Lash Extension course
References
References available upon request.
Timeline
Cleaner and NDIS Support
Sorensen Cleaning and Support
11.2023 - Current
Beautician
A World of Beauty
10.2020 - 07.2023
Pharmacy Assistant
Trafalgar Pharmacy
07.2020 - 10.2020
Trafalgar High School
- Certificate III in Retail Cosmetics
- Certificate III in Beauty Services
- Lash Extension course
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