Sophia Seymour
St Marys,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills to consistently meet company needs. Skilled in working under pressure and adapting to new situations and challenges to best enhance stakeholder engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Organisational Development Admin
Souther Cross Community Healthcare
Parramatta
11.2022 - Current
- Developed communication plans to ensure successful implementation of organisation-wide initiatives.
- Regularly handled enquiries (internal and external), scheduling as well as assisting in system support and program roll outs.
- Organised, and coordinated company events, as well as MC'ing.
- Experienced in Microsoft Office suites, as well as FS Pro
- Devised eLearning modules using iSpring and Articulate (Rise 360).
- Regularly created and delivered online training.
- Maintained records of all data collected during assessments and evaluations through a Learning Management System (Birch).
- Provided ongoing support for managers in planning, implementing, monitoring and evaluating changes within the organisation.
- Developed training plans, reports, eLearning materials, manuals and audio-visual presentations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our systems and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Receptionist
Southern Cross Community Healthcare
Parramatta
05.2022 - 11.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Assisted the accounts team with payroll and delivering cheques to the bank
Crew Member
Five Guys Australia
Penrith
08.2021 - 05.2022
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Xavier College
Llandilo, NSW01-2019
Skills
- Workforce Planning
- Stakeholder Management
- Learning and Development
- Coaching and Mentoring
- Analytical Skills
- Task Prioritisation
- Continuous Improvements
- Problem-Solving Abilities
Certification
- First aid and CPR Certificate - Issued Feb 2024
- NDIS Clearance Check - Issued 2022
- RSA - Expiry Aug 2026
Timeline
Organisational Development Admin
Souther Cross Community Healthcare
11.2022 - Current
Receptionist
Southern Cross Community Healthcare
05.2022 - 11.2024
Crew Member
Five Guys Australia
08.2021 - 05.2022
High School Diploma -
Xavier College
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