Sophia Truong
Liverpool,NSW
Summary
Experienced and results-driven Store Manager with 2 years of leadership in retail operations, now seeking to transition into an administrative role. Proven track record of managing day-to-day business operations,coordinating schedules, handling documentation, and streamlining processes for efficiency. Skilled in inventory management, team supervision, data entry, report generation, and customer service- bringing strong organizational, communication, and problem solving skills well suited for administrative environments. Adept at using software such as Microsoft Excel, POS systems, and scheduling tools to manage workflows and support team productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Mumu Life
03.2023 - Current
- Oversee and tracked incoming inventory stocks
- Responsible for recruitment and onboarding staff
- Managed daily operations,including overseeing inventory levels,ordering stock and conducting regular stock counts to ensure accuracy and availability .
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Providing customers with exceptional information on store products
Pick Packer
Amazon
09.2021 - 11.2021
- Experienced with rf scanning
- Stower position, replenishing shelves
- Managed containers weighing as much as 16kg
- Endured prolonged standing hours
- Met minimum KPI's consistently each shift
Nail Technician
Versace Nails
10.2019 - 05.2021
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Managed bookings and handled phone call enquiries
Education
High School Diploma -
Liverpool Girl's High School
Liverpool, NSW01-2020
Skills
- Effective problem skills
- Supportive team player
- Adaptable learner
- Proficient in Vietnamese
- Training and mentoring
- Retail inventory management
Certification
- RSA License
- RCG License
Timeline
Store Manager
Mumu Life
03.2023 - Current
Pick Packer
Amazon
09.2021 - 11.2021
Nail Technician
Versace Nails
10.2019 - 05.2021
High School Diploma -
Liverpool Girl's High School
Similar Profiles
Bella WuBella Wu
Marketing Associate at Mumu LifeMarketing Associate at Mumu Life
Mary Grace DiazMary Grace Diaz
Waitress at Mumu Tea and Cafe Trading LLCWaitress at Mumu Tea and Cafe Trading LLC
Bibek PantaBibek Panta
Demi Chef at Merivale, MumuDemi Chef at Merivale, Mumu