Sophia Walter
Mildura,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of post-secondary education
1
1
year of professional experience
Work History
Social Media Marketer
PRW Elite Contracting
Mildura , VIC
06.2026 - Current
- Developed social media content strategies for client engagement and brand awareness.
- Monitored social media trends to enhance content relevance and audience connection.
- Researched industry trends to inform content creation and marketing strategies.
- Developed content calendars for various social media platforms including Facebook, Twitter, Instagram, Pinterest and YouTube.
Guest Service Attendant
Trentham Waters Resort
Trentham Cliffs, NSW
01.2026 - Current
- Provided information about resort amenities and local attractions to enhance guest experiences.
- Managed guest inquiries and resolved issues promptly to ensure satisfaction.
- Supported team members during busy periods to maintain excellent service levels consistently.
- Responded to guest complaints in a professional manner, providing resolution or escalating as necessary.
- Followed food safety guidelines to ensure quality and sanitation standards.
- Supported inventory management by restocking supplies as needed.
- Engaged with customers to promote menu items and enhance dining experience.
- Assisted in taking customer orders and providing recommendations.
Customer Service Officer
Lower Murray Water
Mildura, Vic
06.2026 - 09.2026
- Assisted customers with inquiries and service requests promptly and courteously.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Processed service applications and maintained accurate customer records efficiently.
- Collaborated with team members to resolve customer complaints effectively.
- Conducted follow-ups with customers to ensure satisfaction with services provided.
- Escalated complex issues to senior staff for timely resolution and support.
Education
Diploma - Diploma of Social Media Marketing
Monarch Institute
06.2026 - 09.2026
St Joseph’s College Mildura
Mildura, VICCert IV In Allied Health Services - Allied Health Assistance
SuniTAFE
Mildura, VIC 09.2023 - 12.2024
Skills
- Customer service
- Social media marketing
- Content creation
- Team collaboration
- Time management
Timeline
Social Media Marketer
PRW Elite Contracting
06.2026 - Current
Customer Service Officer
Lower Murray Water
06.2026 - 09.2026
Diploma - Diploma of Social Media Marketing
Monarch Institute
06.2026 - 09.2026
Guest Service Attendant
Trentham Waters Resort
01.2026 - Current
Cert IV In Allied Health Services - Allied Health Assistance
SuniTAFE
09.2023 - 12.2024
St Joseph’s College Mildura